Measuring Online Experience: It's About More Than Time!

Users' specific online activities, their knowledge of computers and the Internet, and how they feel about being online could differ significantly. In order to obtain a more robust measure, researchers may want to consider how and what users think, feel, and do online when they assess level of experience. In this article we explore each of these areas and present a new measure of measuring online experience.

Rogers, Bonnie Lida. Usability News (2003). Articles>Usability>Testing>Online

Remote Usability: Insight into New Tools

A review of software packages for moderated usability testing in a native environment via a telephone/web interface.

Madaio, Mike. Usability Professionals Association (2006). Articles>Usability>Testing>Online

UniFace: Internet-Based Software for Remote Usability Testing of Icons

The Graphical User Interface (GUI) of software usually consists of huge number of icons. Though the intention is to improve the usability of software, not all interface designers are able to test and evaluate the comprehensibility of icons. Increasing exposure to unevaluated icons causes cognitive fatigue to users and slows down the intuitive learning. Users from diverse geographic locations, cultures and religions are very likely to interpret and understand these icons differently. As software products are designed to address universal needs, testing and evaluation of GUI across the globe or at least, wherever the product is likely to be used becomes important. Creation of dedicated usability labs in various locations for usability testing is not a viable proposition. A software tool named 'UniFace' for remote usability testing of icons is designed capitalizing on far-reaching capability of Internet. UniFace extends the usability lab onto the desktop of every user.

Katre, Dinesh S. HCeye (2004). Articles>Usability>Testing>Online