Communicating the Results of Field Studies to Support Usable Design  

When you have completed the study, analyzed the data, and organized the interpretations and conclusions along with supporting data, you have to communicate the results to the people who need to know about them. How you communicate the results depends upon who the intended audience is, content needs of the audience, and the scope of the content. Increasing the odds of this information being used in the design process requires an understanding of the company's culture and the barriers limiting its use in the development process. Various strategies such as computer-slide presentations, reference notebooks, bound reports, and memos have been shown to be very effective in various circumstances.

Carlevato, Denise, Judith A. Ramey and Erin Leanne Schulz. STC Proceedings (1996). Articles>Usability>TC>Reports