Starting and Sustaining Usability Activities in a Company  

This panel presents our experience in starting and sustaining usability activities in different size companies. Some of these activities include educating others about usability, performing task analysis, testing prototypes of new user interfaces, writing usability specifications, and conducting both formal and informal usability tests. We will answer common questions about starting a usability program.

Fisher, Judith R. and Chauncey E. Wilson. STC Proceedings (1995). Articles>Usability>Planning>Workplace

You Want to Do What? Convincing Your Management to Support Usability Studies  

It's a classic chicken-and-egg struggle. Many information developers wait for management go-ahead before conducting usability studies. Management, on the otherhand, is sometimes reluctant to support usability work.

Scanlon, Tara C. and Alicia Flanders. STC Proceedings (1993). Articles>Usability>Planning>Workplace