Difficulties in Modeling GNU/Linux User Behaviors

Creating models of user behavior has been helpful in predicting basic outcomes of computer usability testing involving human subjects. However, models and methods have been based on a narrow view of computer use; namely, they are not compatible with behaviors resulting from using the Linux operating system. How different could Linux be from other operating systems?! This article provides a few points of comparison.

Queen, Matt. Usability Professionals Association (2004). Articles>Usability>Operating Systems>Linux

Living Free With Linux: 2 Weeks without Windows

Ubuntu's biggest Achilles heel is software installation and updating. Installing some software was simple, but installing others was so baffling as to be nearly incomprehensible. The same holds true for updates; I ultimately gave up on even trying to update OpenOffice.org.

Gralla, Preston. Computerworld (2009). Articles>Usability>Operating Systems>Linux