CEOs and Usability

Talking to a CEO about usability can be wonderful or terrifying. The difference between raging success and total failure comes down to understanding exactly what the CEO needs to know and then adjusting your usability message to fit. This article explains how to understand various contexts, and in turn, how to position your usability message.

Rhodes, John S. and Daniel Szuc. Apogee (2006). Articles>Management>Usability>Collaboration

Agile Development Projects and Usability

Agile methods aim to overcome usability barriers in traditional development, but pose new threats to user experience quality. By modifying Agile approaches, however, many companies have realized the benefits without the pain.

Nielsen, Jakob. Alertbox (2008). Articles>Project Management>Usability>Agile

Seventeen Usability Tips to Make Your CMS Rock

More than likely your content management system (CMS) will have many usability problems if you just use it “out of the box”. Having been involved in a number of projects tasked with implementing a these types of systems—including content management systems for websites, intranets and wikis for knowledge management—I’ve noticed that there are a number of key areas of the user interface that frequently need fixing from a usability point of view.

Kennedy, Patrick. Pat's Point of View (2009). Articles>Content Management>Usability

Finding Usability in Workplace Culture    

The authors give a detailed account of their assignment to create a content management system (CMS) for a large office and how paying close attention to workplace culture and behavior affected their design of an effective CMS.

McCarthy, Jacob E. and William Hart-Davidson. Intercom. Articles>Content Management>Usability>Ethnographies