A Pattern Language Approach to Usability Knowledge Management    

Knowledge gained from usability testing is often applied merely to the immediate product under test and then forgotten--at least at an organizational level. This article describes a usability knowledge management system (KMS) based on principles of pattern language and use-case writing that offers a way to turn lessons learned from usability testing into organizational knowledge that can be leveraged across different projects and different design teams.

Hughes, Michael A. Journal of Usability Studies (2006). Articles>Usability>Knowledge Management>Language