User Interviews: A Basic Introduction
A basic introduction to user interviews, a great way to build research on your users and help improve the usability of your site.
Gray, Alistair. Webcredible (2008). Articles>Usability>Interviewing>Methods
User Interviews - Analysis Simplified
You’ve conducted your user interviews, but now you need to make sense of all that information you’ve gathered. These best practice tips will help you analyse the results.
Gray, Alistair. Webcredible (2009). Articles>Usability>Interviewing>Methods
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