#30234
Communicating the Results of Field Studies to Support Usable Design 
When you have completed the study, analyzed the data, and organized the interpretations and conclusions along with supporting data, you have to communicate the results to the people who need to know about them. How you communicate the results depends upon who the intended audience is, content needs of the audience, and the scope of the content. Increasing the odds of this information being used in the design process requires an understanding of the company's culture and the barriers limiting its use in the development process. Various strategies such as computer-slide presentations, reference notebooks, bound reports, and memos have been shown to be very effective in various circumstances.
Carlevato, Denise, Judith A. Ramey and Erin Leanne Schulz. STC Proceedings (1996). Articles>Usability>TC>Reports
#29238
Toward an Expanded Concept of Rhetorical Delivery: The Uses of Reports in Public Policy Debates 
Preparing students for civic engagement requires new knowledge about the uses of documents for advocacy and social change. Substantial social change results from repeated rather than from single rhetorical acts. Reconsideration of the rhetorical canon of delivery suggests expanding the concept beyond its present connection to publication (visual design, medium) to a rhetorical situation comprehensively defined. Delivery may take place over time and embrace a web of activities including field work, updates, and interconnections with other publications.
Rude, Carolyn D. Technical Communication Quarterly (2004). Articles>TC>Reports>Rhetoric
