#28497
Personas and the Technical Communicator
What's the problem with personas? They're a new concept to many communicators, and thus sufficiently unfamiliar to make them difficult to use. To help solve this problem, I developed a couple of personas to show you how it's done, and illustrate their implications for documentation.
Hart, Geoffrey J.S. Usability Interface (2006). Articles>TC>User Centered Design>Personas
#33713
Age 50+ Persona for the STC Body of Knowledge 
Many STC members have contributed to the Body of Knowledge and as the endeavor continues, the more important it becomes to gain many perspectives and ideas from all across the STC membership. SIGs have unique angles for their contributions. Lori Gillen, co-manager of the AccessAbility SIG, contributed this persona for use by the BOK. This persona illustrates pertinent accessibility issues that a body of knowledge for technical communicators should encompass.
Gillen, Lori. Tieline (2008). Articles>TC>Personas>Body of Knowledge
