Screen Captures in Software Documentation    

While screen captures are the most widely used illustrations in manuals, there is almost no literature on their role and design. In this paper we draw together practice, theory and empirical research to advance a taxonomy that identifies these roles and designs. We suggest that screen captures in software documentation can help the user to switch attention, develop a mental model of the program, verify screen states, and identify and locate window elements and objects. Four important design areas (coverage, positioning, size, and cueing) are distinguished and empirical findings discussed. Research has substantiated the claim that screen captures speed up task completion, but others have yet to be proven. We believe that a more refined approach, afforded by the taxonomy, is likely to improve practice and research, and yield strong evidence supporting the use of screen captures in software documentation.

van der Meij, Hans and Mark Gellevij. Technical Communication Online (1998). Articles>Software>Documentation>Screen Captures

Choosing a Screen Capture Tool

Checklist of key criteria for selecting a tool to take screen captures (screenshots / screen dumps). Screen captures are used within all forms of software documentation, such as user manuals, online help files, interactive demos and tutorials, but also for web sites and brochures.

Marc Achtelig. indoition engineering. Articles>Documentation>Software>Screen Captures