A directory of resources inthe field of technical communication.

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1.
#26563

Review: The Art of Project Management

Can project management be an art? Has Berkun truly created a jargon-free guide for the whole project team? Kalbach leads us through the high-level tasks and the major milestones of this new book, while keeping us on task.

Kalbach, James. Boxes and Arrows (2005). Articles>Reviews>Project Management

2.
#22360

Review: Content Management for Dynamic Web Delivery   (members only)

One comes away from the book with a feeling of an enormous challenge—technical, organizational, budgetary, and political. If you or your boss is considering developing and deploying a content management system at your place of work and you both want to know what you might be in for, get this book.

Hudak-David, Ginny. Technical Communication Online (2003). Articles>Reviews>Content Management>Personalization

3.
#21692

Review: Content Management for Dynamic Web Delivery  (link broken)

Content Management for Dynamic Web Delivery provides background and process for implementing content management in an organization. You don't have to spend a lot of time researching the topic on the Web, because all the necessary information you need, from introduction to the subject, to a blueprint to implement your solution is provided here.

Frick, Geri. TECHWR-L (2004). Articles>Reviews>Content Management

4.
#31693

Review: Exploring Leadership Conversations   (members only)

Gail Fairhurst's book (2007) on discursive leadership is a highly welcome Gcontribution to the endeavor of establishing discourse analysis as a substantial approach to management communication. It presents a range of theories and methodologies for doing research on the central topics of leadership and on the crucial activities in management, such as instruction, mentoring, and performance appraisals. As a linguist doing research on management meetings, I would like to comment on the contribution that the book may make to theory and training in the fields of communication and management, and I wish to make some suggestions about the way forward for empirical research on discourse in management settings.

Svennevig, Jan. Management Communication Quarterly. Articles>Reviews>Management

5.
#22221

Review: Knowledge and Information Technology Management: Human and Social Perspectives   (members only)

As the information technology sector continues to grow, an understanding of KM practices will become increasingly essential to organizational success. Because technical communicators are creators and managers of content/knowledge, they will need to understand KM practices to anticipate how their jobs may change to meet KM needs. The collection Knowledge and information technology management: Human and social perspectives provides technical communicators with both an overview of KM practices and insights into the future development of KM as a field. For this reason, the book is a valuable resource that technical communicators should read to better prepare themselves for future developments in the field.

St. Amant, Kirk R. Technical Communication Online (2004). Articles>Reviews>Knowledge Management

6.
#27883

Review: Knowledge Management Systems: A Text Mining Perspective   (peer-reviewed)   (members only)

Hsinchun Chen, in his book Knowledge Management Systems: A Text Mining Perspective, has made knowledge management look simple and understandable.

Kirloskar, Mukta. International Journal for Technical Communication (2006). Articles>Reviews>Knowledge Management

7.
#22456

Review: Life in the New Work Order, or What Was I Doing Reading Death March (link broken)

So what is there in this book for the technical writer? There is some obvious advice, such as don't enforce a process that gets in the way of reaching goals; and don't try out radically new tools on this project. There is also good advice that most of us would take years to discover on our own, about the high-level politics that might help the project and some strategies to try during negotiation. If you are managing a group, it also gives some ideas on the different social roles that every team seems to need.

Lizak, Samantha. TECHWR-L (2004). Articles>Reviews>Project Management

8.
#22453

Review: Managing Enterprise Contact  (link broken)

By the time I finished reading Managing Enterprise Content, I was excited! For me, the book answered questions about a unified content strategy on two levels: Not only did it address unified content strategy as a strategic business objective; it also unified the strategic directions that the umbrella of technical communication and training professions have been moving towards over the past decade: single-sourcing, corporate branding implementation, critical involvement in software or system development life cycle (SDLC) methodologies, and even implementation of ISO9000 compliance.

Hannigan, Mark. TECHWR-L (2003). Articles>Reviews>Content Management>Content Strategy

9.
#31034

Review: Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools

Review of 'Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools' by Kit Brown, Brenda Huettner, and Char James-Tanny.

Olson, Amy. Carolina Communique (2008). Articles>Reviews>Management>Online

10.
#28138

Review: Managing your Documentation Projects   (peer-reviewed)   (members only)

Documentation projects require a significant amount of coordination and planning, and managers often find themselves faced with the challenge of successfully integrating a range of new elements including international legal requirements, new players, budgets and scheduling demands to make a product successful. Most often they look around for solutions to develop an effective strategy for their documentation projects that places control in their hands.

Kudesia, Saurabh. International Journal for Technical Communication (2006). Articles>Reviews>Documentation>Project Management

11.
#28900

Review: The STC 54th Annual Conference

What I saw was a society of professionals emerging from a process of reflection and redefinition with a vitality and momentum that said, "There's a new sheriff in town, and she's brought the posse with her." The sheriff is Susan Burton, the new STC Director.

Hughes, Michael A. UXmatters (2007). Articles>Reviews>Knowledge Management

12.
#32124

Review: Herding Chickens: Innovative Techniques for Project Management

Herding Chickens: Innovative Techniques for Project Management is a different take on managing people and projects. Although the authors do pay homage to The Project Management Body of Knowledge (PMBOK), published by the Project Management Institute, you will not in any way confuse their ideas and tips with the approach you find in the PMBOK.

Lockwood, Deb. STC Phoenix (2006). Articles>Reviews>Project Management

13.
#32580

Review: Gartner Avoids OSS Content Management Systems

I received a copy of the Gartner report on the status of the web content management system market. I am always skeptical of such reports because they are geared towards those that work in a corporate environment. The reports are also made in a manner that allows the reporting company to remove itself from any responsibility if their information on the market climate is incorrect. Gartner did not disappoint me. But they do much to disappoint those that are putting a lot of energy and effort in to the OSS Web content management market.

Hiveminds (2008). Articles>Reviews>Content Management>Software

14.
#34201

Review: Improving Individual and Corporate Performance

Managing a team (of writers) somehow is supposed to come naturally to those it is thrust upon. And, of course, it almost never does. Richard Hamilton has succeeded in coming up with a book that - quite effectively, and covering a wide range of topics - answers this ubiquitous question. In a very real sense, Richard’s book is the voice of experience and wisdom that should have been made available when you first got the promotion.

Hamer, Emma C. Hamer Associates (2009). Articles>Reviews>Management>Writing

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