Review: Knowledge and Information Technology Management: Human and Social Perspectives  

As the information technology sector continues to grow, an understanding of KM practices will become increasingly essential to organizational success. Because technical communicators are creators and managers of content/knowledge, they will need to understand KM practices to anticipate how their jobs may change to meet KM needs. The collection Knowledge and information technology management: Human and social perspectives provides technical communicators with both an overview of KM practices and insights into the future development of KM as a field. For this reason, the book is a valuable resource that technical communicators should read to better prepare themselves for future developments in the field.

St. Amant, Kirk R. Technical Communication Online (2004). Articles>Reviews>Knowledge Management

Review: Knowledge Management Systems: A Text Mining Perspective    

Hsinchun Chen, in his book Knowledge Management Systems: A Text Mining Perspective, has made knowledge management look simple and understandable.

Kirloskar, Mukta. International Journal for Technical Communication (2006). Articles>Reviews>Knowledge Management

Review: The STC 54th Annual Conference

What I saw was a society of professionals emerging from a process of reflection and redefinition with a vitality and momentum that said, "There's a new sheriff in town, and she's brought the posse with her." The sheriff is Susan Burton, the new STC Director.

Hughes, Michael A. UXmatters (2007). Articles>Reviews>Knowledge Management