A directory of resources inthe field of technical communication.

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1.
#30998

404 File Not Found: Citing Unstable Web Sources   (peer-reviewed)   (members only)

Researchers, including students, must accommodate to the mutating character of hyperlinks on the World Wide Web. A small study of citations in three volumes of BCQ demonstrates the phenomenon of 'URL rot,' the disappearance of sites cited in the sample articles. Digital technology itself is now being used to create pockets of permanence, but with the understanding that preservation of content is only one ingredient in the mix of media and format migration. Databases like JSTOR offer digitally preserved copies of many scholarly journals. Online journals and search engines may offer their own archives. In general, researchers should cite digital articles in databases where possible and consider avoiding references to online journals with print editions.

Griffin, Frank. Business Communication Quarterly (2003). Articles>Research>Style Guides>Online

2.
#29152

The Added Value Features of Online Scholarly Journals   (peer-reviewed)   (members only)

Online scholarly journals have become an important tool for the generation of knowledge and the distribution and access to research. The purpose of this article is to analyze the features of online scholarly journals and to determine whether they incorporate new Internet-enabled features and functions which help to meet the needs of the members of the scholarly community more effectively. Drawing on Taylor's concept of added value [1], the features of online scholarly journals were classified into the following types: features which enhance ease of use and facilitate access to data, features that provide selected information and thus reduce noise, features which improve quality, features which address specific user needs, and features which contribute to time or cost savings. The analysis revealed that, although some online journals operate in the same way as print journals, there are others which incorporate innovative features which are transforming the journal to make it a more effective tool for scholarly activity.

Luzón, María José. Journal of Technical Writing and Communication (2007). Articles>Research>Publishing>Online

3.
#18539

Aggregated Article Databases: Research Beyond the Internet   (PDF)

Introduces aggregated article databases—searchable collections of magazines, newspapers, and journals—and explains their relevance to the research work of technical communicators.

Sheffield Hulick, Jennifer L. Intercom (2003). Articles>Research>Online

4.
#30714

Beyond Google: How Do Students Conduct Academic Research?

This paper reports findings from an exploratory study about how students majoring in humanities and social sciences use the Internet and library resources for research. Using student discussion groups, content analysis, and a student survey, our results suggest students may not be as reliant on public Internet sites as previous research has reported. Instead, students in our study used a hybrid approach for conducting course-related research. A majority of students leveraged both online and offline sources to overcome challenges with finding, selecting, and evaluating resources and gauging professors' expectations for quality research.

Head, Alison J. First Monday (2007). Articles>Education>Research>Online

5.
#30717

Beyond Google: How Do Students Conduct Academic Research?

This paper reports findings from an exploratory study about how students majoring in humanities and social sciences use the Internet and library resources for research. Using student discussion groups, content analysis, and a student survey, our results suggest students may not be as reliant on public Internet sites as previous research has reported. Instead, students in our study used a hybrid approach for conducting course-related research. A majority of students leveraged both online and offline sources to overcome challenges with finding, selecting, and evaluating resources and gauging professors' expectations for quality research.

Head, Alison J. First Monday (2007). Articles>Education>Research>Online

6.
#21244

Communicating About Scientific Research Over the Internet: A Case Study   (PDF)

University communicators specializing in science and technology are making increasing use of Internet resources to supplement traditional methods of producing and publishing their work. These resources include electronic mail; the text-only interface called Gopher; and, most recently, the World Wide Web. This paper describes some of the specific ways that communicators are using these Internet tools. It also includes a list of advantages and disadvantages that we have discovered in our work at the Georgia Tech Research Institute (GTRI) and seen at other technological institutions. These 'lessons learned' may benefit our counterparts who wish to begin or enhance their organizational 'presence' on the Information Superhighway.

Davis, Nancy E., Mark Hodges and Leigh F. McElvaney. STC Proceedings (1995). Articles>Scientific Communication>Research>Online

7.
#14231

A Computing Research Repository: Why Not Solve the Problems First?

The Computing Research Repository (CoRR) described by Halpern is potentially a powerful tool for researchers in computing science. In its current form, however, shortcomings exist that restrict its value and that, in the long term, might strongly undermine its usefulness. Important aspects that have insufficiently been taken care of are (1) the quality and consequently the reliability of the material stored, (2) the still restricted submission of material,which implies that other sources have to be consulted by researchers as well, (3) the still unsound financial basis of the project, and (4) the confusion that may easily arise when a preliminary version is stored in the CoRR, while a different final version is published in a journal.

van Loon, A.J. Journal of Computer Documentation (2000). Articles>Knowledge Management>Research>Online

8.
#22930

Crossing the Divide   (peer-reviewed)   (members only)

This essay summarizes the editor's views of publication in the field of human-computer interaction. Digital technologies have begun changing the way journal articles and conference papers are produced, reviewed, published, accessed, and used. This period of profound change presents challenges and opportunities for both new and existing channels of scientific and technical communication.

Grudin, Jonathan. ACM TOCHI (2004). Articles>Research>Publishing>Online

9.
#29567

The Deep Niche   (peer-reviewed)

The deep niche--the rolling 'interest tribe' comprised of that day's enthusiastic, new audience--is something that publishers must acknowledge, and accommodate in our business plans, if we are to sustain ourselves. The Web is not merely a threat to publishers--it can also be the means to connect to the people we most want to reach: the interested reader.

Jensen, Michael. Journal of Electronic Publishing (2007). Articles>Publishing>Research>Online

10.
#22736

E-Learning in the Library: Developing an Online Library Research Tutorial

The instruction librarian at GustavuAn examination of this draft tutorial serves to illustrate some of the issues concerning 'e-learning' in the context of online library research tutorials.s Adolphus College (GAC) in St. Peter, Minnesota has created a draft online library tutorial: 'Doing Research at the Folke Bernadotte Memorial Library – and Beyond,' available at http://www.gustavus.edu/oncampus/academics/library/tutorial.An examination of this draft tutorial serves to illustrate some of the issues concerning 'e-learning' in the context of online library research tutorials.

Hulseberg, Anna. Techniques (2003). Articles>Research>Online

11.
#29570

Effect of E-Printing on Citation Rates in Astronomy and Physics

In this report we examine the change in citation behavior since the introduction of the arXiv e-print repository. It has been observed that papers that initially appear as arXiv e-prints get cited more than papers that do not. Using the citation statistics from the NASA-Smithsonian Astrophysics Data System, we confirm the findings from other studies, we examine the average citation rate to e-printed papers in the Astrophysical Journal, and we show that for a number of major astronomy and physics journals the most important papers are submitted to the arXiv e-print repository first.

Henneken, Edwin A., Michael J. Kurtz, Guenther Eichhorn, Alberto Accomazzi, Carolyn Grant, Donna Thompson and Stephen S. Murray. Journal of Electronic Publishing (2006). Articles>Publishing>Research>Online

12.
#28543

Evaluating Online Sources: A Tutorial by Roger Munger

This tutorial presents a brief overview of the reasons to evaluate information you find on the Internet, offers guidelines to assist you in the process, and helps you assess the information found on sample Web pages. Although the principles presented here apply to all kinds of information found on the Internet, the primary focus is on sites from organizations and companies-sites that you will likely visit while conducting research-rather than on personal Web sites.

Munger, Roger H. Bedford-St. Martin's (2007). Articles>Research>Online>Assessment

13.
#30743

The Guild Model   (peer-reviewed)

The Guild Publishing Model is a workable and presently working model, taken seriously in computer science, economics, business, and demography among other fields; however, it has not entered the discussion of scholarly electronic communication. Instead, for example, discussion of scholarly communication in high energy physics focuses on arXiv.org, the repository model. We believe that this is a mistake; the GPM is an important and significant model that is worth noting, examining, and extending to other fields. The GPM can provide rapid sharing of information and increased comprehensive research access for those in academic departments or research institutes with small libraries, and it is an economically feasible model for institutions with basic computing support. The GPM is flexible, set up locally, according to interest, need, and available resources.

Kling, Rob, Lisa Spector and Geoff McKim. Journal of Electronic Publishing (2002). Articles>Publishing>Research>Online

14.
#30710

The Half-Life of Internet References Cited in Communication Journals   (peer-reviewed)   (members only)

This exploratory study examines the use of online citations, focusing on five leading journals in journalism and communication. It analyzes 1126 URL reference addresses in citations of articles published between 2000 and 2003. The results show that only 61 percent of the online citations remain accessible in 2004 and 39 percent do not. The content analysis also shows that .org and .gov are the most stable domains. Error messages for 'dead' URL addresses are explored. The instability of online citations raises concerns for researchers, editors and associations.

Dimitrova, Daniela V. and Michael Bugeja. New Media and Society (2007). Articles>Publishing>Research>Online

15.
#31185

Making Wikis Work for Scholars

For all the hand-wringing over whether Wikipedia is a legitimate source for completing college assignments, some professors are quietly incorporating it into their classrooms and even their research. Others, noting features of the Web site that contribute to inaccuracies and shortchange the value of expertise, are building variations on the model that are more amenable to academics and to peer review.

Guess, Andy. Inside Higher Ed (2008). Articles>Research>Online>Wikis

16.
#30744

Quality Control in Scholarly Publishing on the Web   (peer-reviewed)

As scholars and researchers, we are often called upon to separate the high-quality materials from the bad. What are the methods by which quality control is established and what are the indicators that allow a user to recognize the good materials?

Arms, William Y. Journal of Electronic Publishing (2002). Articles>Publishing>Research>Online

17.
#29093

Scientific Articles in Internet Homepages: Assumptions Upon Lay Audiences   (peer-reviewed)   (members only)

This article studies a set of scientific/technical articles published in Internet homepages. Focusing upon current trends on genre theory and the functional approach deployed by Halliday and Martin [1], linguistic features and schematic structure are analyzed in relation to more standard genres. The structural analysis suggests that these kind of texts imaginatively realize and assume the standpoint and main tenets of a lay audience that just consumes specific genres, most being analogous to the persuasive, manipulative, amusement-oriented genres of TV news stories, tabloids, and commercials. It is pondered that much of the "technological utopianism" (term used by Kling [2] surrounding the ever increasingly standardized Internet discourse turns the Internet into a productive vehicle to sustain technoscience as modern myth by spreading and forging that utopian imagery into the audience's consciousness, and that scientists are taking fruitful advantage of the utopian, futurist, and often sensationalist accounts of the Internet as a formidable frame to advertise themselves and the deeds achieved in their laboratories.

Gonzalez-Pueyo, Isabel and Alicia Redrado. Journal of Technical Writing and Communication (2003). Articles>Research>Publishing>Online

18.
#30754

The Winning Mindset: Effective Competitive Intelligence Research on the Internet   (peer-reviewed)   (members only)

Suggests that search engines are useful but limited in their application for competitive intelligence searching on the internet, and highlights the importance and effectiveness not just of structured searching but also of creativity. Explains some of the technical limitations of internet searching and suggests conditions in which a competitive intelligence search may be made more effective, pointing out that the value an information professional adds is in having some idea in advance of what they are likely to find. Gives details of what search engines will and will not retrieve, and illustrates how search strategies can be improved through use of the available filtering syntax. Suggests that using Boolean logical operators and other features directly in the search box is likely to produce better results than simply relying on the search engine's advanced search feature. Concludes by re-emphasizing the need for a creative mindset, building on some structure.

Kendrick, Terry. Business Information Review (2007). Articles>Research>Online>Search

19.
#32291

Web Robot Detection in the Scholarly Information Environment   (peer-reviewed)   (members only)

An increasing number of robots harvest information on the world wide web for a wide variety of purposes. Protocols developed at the inception of the web laid out voluntary procedures in order to identify robot behaviour, and exclude it if necessary. Few robots now follow this protocol and it is now increasingly difficult to filter for this activity in reports of on-site activity. This paper seeks to demonstrate the issues involved in identifying robots and assessing their impact on usage in regard to a project which sought to establish the relative usage patterns of open access and non-open access articles in the Oxford University Press published journal Glycobiology, which offers in a single issue articles in both forms. A number of methods for identifying robots are compared and together these methods found that 40% of the raw logs of this journal could be attributed to robots.

Huntington, Paul, David Nicholas and Hamid R. Jamali. Journal of Information Science (2008). Articles>Web Design>Research>Online

20.
#32292

Research Beyond Google: 119 Authoritative, Invisible, and Comprehensive Resources

Google, the largest search database on the planet, currently has around eight billion web pages indexed. That's a lot of information. But it's nothing compared to what else is out there. Google can only index the visible web, or searchable web. But the invisible web, or deep web, is estimated to be 500 times bigger than the searchable web. The invisible web comprises databases and results of specialty search engines that the popular search engines simply are not able to index.

OEDb (2006). Articles>Research>Online

21.
#32293

Research Methods 'Beyond Google'

When “Google” has become a synonym for “research,” how should faculty respond? And if the answer doesn’t lie in musty books and stacks of journals, are libraries still part of the answer? The problem is near-universal for professors who discover, upon assigning research projects, that superficial searches on the Internet and facts gleaned from Wikipedia are the extent — or a significant portion — of far too many of their students’ investigations.

Guess, Andy. Inside Higher Ed (2008). Articles>Research>Online

22.
#32297

Knowledge Organization Trends in Library and Information Studies: A Preliminary Comparison of the Pre- and Post-Web Eras   (peer-reviewed)   (members only)

Qualitative analyses were used to launch a preliminary exploration of the dominant knowledge organization (KO) trends in the pre- and post-web eras. Data for this study was assembled by searching the Library, Information Science, and Technology Abstracts database for articles that have used the term `knowledge organization' or `information organization' in their titles, abstracts, or descriptors. Taken as a whole, these preliminary results suggest that the content of the KO literature has shifted since the advent of the web. Although classic KO principles remain prominent throughout both eras, the presence of new content areas, such as metadata, denotes a shift in KO trends. In the pre-web era, the literature was related in large part to indexing and abstracting. In contrast, cataloging and classification issues dominate the landscape in the post-web era. The findings from this paper will be of particular use to those interested in learning about upcoming trends in the KO literature.

Saumure, Kristie and Ali Shiri. Journal of Information Science (2008). Articles>Knowledge Management>Research>Online

23.
#32307

Bibliometrics to Webometrics   (peer-reviewed)   (members only)

Bibliometrics has changed out of all recognition since 1958; becoming established as a field, being taught widely in library and information science schools, and being at the core of a number of science evaluation research groups around the world. This was all made possible by the work of Eugene Garfield and his Science Citation Index. This article reviews the distance that bibliometrics has travelled since 1958 by comparing early bibliometrics with current practice, and by giving an overview of a range of recent developments, such as patent analysis, national research evaluation exercises, visualization techniques, new applications, online citation indexes, and the creation of digital libraries. Webometrics, a modern, fast-growing offshoot of bibliometrics, is reviewed in detail. Finally, future prospects are discussed with regard to both bibliometrics and webometrics.

Thelwall, Mike. Journal of Information Science (2008). Articles>Research>Online>Assessment

24.
#32896

Can Wikipedia Be Trusted?

The intention of this article is to open the readers eyes to the issues with trusting user edited content. Over time, the Wikipedia may balance out. Eventually, or possibly even now, user tests are being performed to see how much content is credible. Also, the academic communities could step up and decide unanimously that the Wikipedia is not a trusted body of information to use for research. Once this happens the Wikipedia will have to change the way information within their pages is handled to maintain existence.

Hall, Lawrence. Content Matters (2006). Articles>Research>Online>Wikis

25.
#33243

Ethical and Legal Aspects of Human Subjects Research on the Internet   (PDF)

Many IRBs recognize their unfamiliarity with the nature of Internet research and their lack of technical expertise needed to review related research protocols. To both protect human subjects and promote innovative and scientifically sound research, it is important to consider the ethical, legal, and technical issues associated with this burgeoning area of research.

AAAS (1999). Articles>Research>Ethics>Online

 
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