Beyond Google: How Do Students Conduct Academic Research?
This paper reports findings from an exploratory study about how students majoring in humanities and social sciences use the Internet and library resources for research. Using student discussion groups, content analysis, and a student survey, our results suggest students may not be as reliant on public Internet sites as previous research has reported. Instead, students in our study used a hybrid approach for conducting course-related research. A majority of students leveraged both online and offline sources to overcome challenges with finding, selecting, and evaluating resources and gauging professors' expectations for quality research.
Head, Alison J. First Monday (2007). Articles>Education>Research>Online
Beyond Google: How Do Students Conduct Academic Research?
This paper reports findings from an exploratory study about how students majoring in humanities and social sciences use the Internet and library resources for research. Using student discussion groups, content analysis, and a student survey, our results suggest students may not be as reliant on public Internet sites as previous research has reported. Instead, students in our study used a hybrid approach for conducting course-related research. A majority of students leveraged both online and offline sources to overcome challenges with finding, selecting, and evaluating resources and gauging professors' expectations for quality research.
Head, Alison J. First Monday (2007). Articles>Education>Research>Online
Style checkers are software programs designed as writing tools. Despite their popularity in both academic and industrial settings, the effectiveness and advisability of using the technology is still unproven. A main issue is the ability of users to determine whether the program's suggestions are useful and to ignore inappropriate advice. Freshmen composition students, beginning technical writing students, and advanced technical writing students were asked to mark all suggestions made by RightWriter 4.0 as 'useful,' 'wrong,' or 'ignored.' Results show that all students ignored approximately 50% of the suggestions; however, freshman writers perceived a larger percentage of the suggestions that they ignored to be wrong rather than just not useful.
Moosally, Michelle J. and Roland D. Nerd. STC Proceedings (1993). Articles>Research>Education>Software
Education, Training, and Research Stem Overview 
Whether we are new or experienced technical communicators, formal and continuing education and training are vital for our careers. And the basis for much of our education and training is developed from research.
Armbruster, David L. STC Proceedings (1995). Articles>Education>Research
Incorporating Film Into the Research Paper

Teachers face two serious difficulties when assigning research papers. The first appears to be an issue of motivation but is really one of mental disposition. Many students are so deeply influenced by contemporary visual culture--especially by film--that they lack familiarity with close reasoning. They are accustomed to absorbing entertaining, but loosely connected, streams of images in an impressionistic way and are uneasy and anxious when given a major assignment in an exclusively written medium. Inexperienced in the systematic compilation and analysis of information, they often perform poorly. These students may appear to be unenthusiastic about their topics; in fact, they do badly because they are methodologically disoriented. They run aground while sailing in the unfamiliar seas of organized, sequential, linear logic. This problem often shows itself in the frequent, and frequently gratuitous, use of illustrations in research papers. Instructors often comment that 'students love pictures.' It would be more accurate to say that students understand pictures and are comfortable with them. The second difficulty is a by-product of the Web. Plagiarism has become so widespread that it poses a real threat to the academic enterprise. Yet its detection is both difficult and time-consuming, and an instructor must be on absolutely solid ground before bringing a student up on such serious charges. Furthermore, even if available, an expensive counter-plagiarism program such as Turnitin cannot always deliver conclusive evidence. Plagiarism must be addressed, but today, articles that existed previously only in print can be optically scanned, free essays are available online, and papers can be purchased and downloaded from numerous commercial outlets. We have addressed both of these problems by strategically using appropriate motion pictures as entrees into the subject matter and as points of comparison to help organize research papers. We first provide our students with a list of films that bear on relevant topics.
Fontenot, Michael J. and Karen A. Fontenot. Business Communication Quarterly (2008). Articles>Education>Research>Multimedia
The Peter Effect in Early Experimental Education Research

One of the signatures of scientific writing is its ability to present the claims of science as if they were "untouched by human hands." In the early years of experimental education, researchers achieved this by adopting a citational practice that led to the sedimentation of their cardinal method, the analysis of variance, and their standard for statistical significance, 0.05. This essentially divorces their statistical framework from its historical conditions of production. Researchers suppressed their own agency through the use of passive voice and nominalization. With their own agency out of the way, they imbued the methods, results, and presentational devices themselves with the active agency of the situation through the use of personification. Such a depiction creates the impression that the researchers and audience stand on equal epistemic ground as interested witnesses to the autonomous activity of a third party, the method, which churns out the brute facts of science.
Little, Joseph. Journal of Technical Writing and Communication (2003). Articles>Research>Statistics>Education
Research And Technology Stem Overview 
The Research and Technology stem offers 47 sessions in the areas of usability, online documentation, hypertext and multimedia, the Internet, advancing technology, and academic research--including a few miscellaneous topics. As much as possible, the sessions in each area have been scheduled in different time slots.
Dean, Morris. STC Proceedings (1994). Articles>Usability>Research>Education
Research Methods Course Work for Students Specializing in Business and Technical Communication

Research activity is an integral component in the formation of professions. Evidence shows that business and technical communication specialists conduct research in both academic and practitioner career fields. In other disciplines, course work has been recognized as the primary means for preparing students to conduct and consume research. Yet, no publications document the status of research methods course work for U.S. students specializing in business and technical communication. This study provides a descriptive basis for assessing three areas in those courses: research methods topics, required readings, and teaching or assessment methods. An analysis of the results leads to a proposed agenda for preparing students specializing in business and technical communication for their future work roles in both academe and industry.
Campbell, Kim Sydow. Journal of Business and Technical Communication (2000). Articles>Education>Research
This article offers suggestions about how Technical Communication might reconsider the task of building theory. Beginning with a discussion of the design of a new course called Technical Communication: Theory and Research for the M.S. in Technical Communication Program at Rensselaer Polytechnic Institute, the author focuses on the intersections between the relatively recent movement known as user-centered design and the foundations of technical communication. Highlighting familiar tensions in the emergence of user-centered design, the essay encourages technical communicators to see theory building as an ongoing effort to refine the practices of technical communication in relation to the predominant mode of technological innovation.
Hart-Davidson, William. STC Proceedings (2001). Articles>Education>Research>Assessment
Self-Education in UX and Working with User Research Data
How you can educate yourself in user experience. The best ways to capture and present user research data.
Six, Janet M. UXmatters (2008). Articles>Education>User Experience>Research
Most technical communication practitioners conduct research throughout their careers. Yet, a survey of the Web sites of 114 undergraduate technical communication programs between September 2006 and April 2007 revealed that 65% (about two thirds) of these programs are providing minimal or no exposure to research instruction and therefore are not sufficiently preparing students to handle the types of research they will encounter in their upcoming careers. Given the disconnect between the centrality of research in the work that technical communicators do and the low presence of research instruction at the undergraduate level, academics need to look for ways to overcome institutional and other constraints in order to give research training greater priority in their undergraduate programs.
Spilka, Rachel. Journal of Business and Technical Communication (2009). Articles>TC>Education>Research
Composition Studies, Professional Writing and Empirical Research: A Skeptical View

This article builds upon the work of Richard Haswell's "NCTE/CCCC's Recent War on Scholarship" by providing an alternative framework for empirical inquiry based on principles of skepticism. It examines the literature relating to empirical research and argues that one of the issues at hand is the perceived link of empirical research to positivism, which clashes with the dominant social constructivist paradigm. It draws upon classical rhetoric and the work of radial empiricist William James to formulate an alternative framework for empirical research based on skeptical principles.
Driscoll, Dana Lynn. Journal of Technical Writing and Communication (2009). Articles>Education>Research>Business Communication
Describes the activities of a university “directed research group,” highlighting interesting tensions that emerged therein. Asserts that actively exploring such tensions with students creates a rich learning environment.
Larson, Jerrod, Colin Birge, Yi-Min Huang, Brook Sattler, Jennifer Turns and Jessica M. Yellin. Technical Communication Online (2009). Articles>Education>Research>Case Studies
Using the EServer TC Library for Course "Outside Readings"
Almost two years ago, I posted a rough note here about teaching my intro to technical communication course using the TC Library as a supplement to the textbook. Here's a more detailed essay on the method, which is working quite well so far.
Sauer, Geoffrey. EServer (2009). Articles>Education>Research>Online
This article addresses previous arguments that call for increased emphasis on research in technical communication programs. Focusing on the value of scholarly-based research at the undergraduate level, we present New Mexico Tech's thesis model as an example of helping students develop familiarity with research skills and methods. This two-semester sequence serves as a capstone experience for students' writing, designing, editing, and presentation skills. It also involves members of our corporate advisory board and provides an opportunity to teach students to understand and apply research methods to unique projects, skills we argue will benefit students no matter what environments they enter upon graduation.
Ford, Julie Dyke, Jennifer L. Bracken and Gregory D. Wilson. Journal of Technical Writing and Communication (2009). Articles>Education>Research
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