A directory of resources inthe field of technical communication.

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126.
#29141

Women and Feminism in Technical Communication--An Update   (peer-reviewed)   (members only)

The purposes of this study are to determine the current status of scholarship published in five major technical communication journals about women and feminism and to identify changes in focus that may have occurred over the last five years. We begin with a discussion of the frequency of publication for articles whose titles have keywords relating to women and feminism. After identifying 21 articles, we consider the thematic patterns in the narrowed corpus. We conclude that scholarly publication about women and feminism in technical communication has moved from a moderate or radical concern for inclusion to a postmodern concern for critique of visual, verbal, and mechanical "technologies," which previously were not considered political.

Thompson, Isabelle and Elizabeth Overman Smith. Journal of Technical Writing and Communication (2006). Articles>Research>Publishing>Gender

127.
#31574

机器与人交流的五大法则

编者:本书最后部分,作者比较了由机器开发的设计原则和由人总结的设计原则。下文中是机器对于如何与人交流的想法。

Norman, Donald A. uiGarden (2008). (Chinese) Articles>Human Computer Interaction>Research

128.
#32165

Qualitative Sampling Methods: A Primer for Technical Communicators   (peer-reviewed)   (members only)

Qualitative sampling methods have been largely ignored in technical communication texts, making this concept difficult to teach in graduate courses on research methods. Using concepts from qualitative health research, this article provides a primer on qualitative methods as an initial effort to fill this gap in the technical communication literature. Specifically, the authors attempt to clarify some of the current confusion over qualitative sampling terminology, explain what qualitative sampling methods are and why they need to be implemented, and offer examples of how to apply commonly used qualitative sampling methods.

Koerber, Amy and Lonie McMichael. Journal of Business and Technical Communication (2008). Articles>Research>Methods

129.
#32235

Research in Technical Communication: Perspectives and Thoughts on the Process   (peer-reviewed)

Technical communication can be viewed as both a discipline and a profession. As a discipline, it concerns itself with the pursuit of knowledge and the development of theory. As a profession, it attempts to meet the needs of the individuals it serves through the application of knowledge and theory. Research links the discipline and the profession and sustains both by providing the bases from which to develop new areas of inquiry and to find solutions to problems.

Barclay, Rebecca O. Technical Communication Online (1992). Articles>TC>Research>Body of Knowledge

130.
#32236

The State of Research in Technical Communication   (peer-reviewed)   (members only)

There have been many attempts to assess the state of research in our field. This article is our attempt to both (1) synthesize recent analyses, opinions, and conclusions concerning the status of technical communication research and (2) propose an action plan aimed at redirecting our field's agenda for its research. We explore these questions: What are the recent research trends in our field? What is and is not promising about our recent approaches to research? Where do we need to go next? What are the critical components for a new agenda for our research?

Blakeslee, Ann M. and Rachel Spilka. Technical Communication Quarterly (2004). Articles>TC>Research

131.
#32270

Site Navigation and Its Impact on the Content Viewed by the Virtual Scholar: A Deep Log Analysis   (peer-reviewed)   (members only)

is paper presents early findings of a unique analysis that related questionnaire data to site usage as recorded in the transaction log reports of ScienceDirect, for the same people. Its focus is the differences in the online behaviour of three types of navigational users: those accessing the site via a gateway (either via a reference hyperlink or subject search facility), those using the on site search facility and those employing menus. Towards this end 16,865 sessions were analysed and grouped by navigational entry and compared over three types of online behaviour: the viewing of articles in press (AIP), the number of different journals viewed in a session and the viewing of old material. A strong association was found between form of navigation and behavioural trait. Those using menus were more likely to view AIPs, while those using the search facility were more likely to view a greater number of different journals and were more likely to view older material. This supports a hypothesis proposed by Nicholas et al. (2006) that use of the online searching facility increases the visibility of material irrespective of journal and age and results in a greater use of older material and a more diverse journal use compared to other online and off-line information retrieval methods. Although research has been undertaken on the different strategies that users employ to navigate and find their way around a collection of content (e.g. a digital library), this we believe is the first time the effect of different navigational strategies on outcomes (for example, what is viewed) has been investigated.

Huntington, Paul, David Nicholas and Hamid R. Jamali. Journal of Information Science (2007). Articles>Web Design>Research>Log Analysis

132.
#32277

The Quality of Evidence in Knowledge Management Research: Practitioner versus Scholarly Literature   (peer-reviewed)   (members only)

The viability of KM partly rests on how researchers garner empirical support for their purported theories. One aspect of this would involve the evaluation of the evidence provided in KM research. This paper presents a comparative study of the evidence that is presented in scholarly and professional literature on KM. For this purpose, the paper introduces a typology of evidence to analyze the data obtained from the survey of the literature. The classification based on this typology reveals quantitative differences between the types of evidence put forth in the scholarly and practitioner literature. More interestingly, however, our analysis reveals differences in terms of the questions they ask, the perspective they adopt, and the methods they follow to convince others of the validity of their claims. We explain these differences in terms of the notions of `blackboxing' and `performance' borrowed from actor-network theory.

Ekbia, Hamid R. and Noriko Hara. Journal of Information Science (2008). Articles>Knowledge Management>Research

133.
#32291

Web Robot Detection in the Scholarly Information Environment   (peer-reviewed)   (members only)

An increasing number of robots harvest information on the world wide web for a wide variety of purposes. Protocols developed at the inception of the web laid out voluntary procedures in order to identify robot behaviour, and exclude it if necessary. Few robots now follow this protocol and it is now increasingly difficult to filter for this activity in reports of on-site activity. This paper seeks to demonstrate the issues involved in identifying robots and assessing their impact on usage in regard to a project which sought to establish the relative usage patterns of open access and non-open access articles in the Oxford University Press published journal Glycobiology, which offers in a single issue articles in both forms. A number of methods for identifying robots are compared and together these methods found that 40% of the raw logs of this journal could be attributed to robots.

Huntington, Paul, David Nicholas and Hamid R. Jamali. Journal of Information Science (2008). Articles>Web Design>Research>Online

134.
#32292

Research Beyond Google: 119 Authoritative, Invisible, and Comprehensive Resources

Google, the largest search database on the planet, currently has around eight billion web pages indexed. That's a lot of information. But it's nothing compared to what else is out there. Google can only index the visible web, or searchable web. But the invisible web, or deep web, is estimated to be 500 times bigger than the searchable web. The invisible web comprises databases and results of specialty search engines that the popular search engines simply are not able to index.

OEDb (2006). Articles>Research>Online

135.
#32293

Research Methods 'Beyond Google'

When “Google” has become a synonym for “research,” how should faculty respond? And if the answer doesn’t lie in musty books and stacks of journals, are libraries still part of the answer? The problem is near-universal for professors who discover, upon assigning research projects, that superficial searches on the Internet and facts gleaned from Wikipedia are the extent — or a significant portion — of far too many of their students’ investigations.

Guess, Andy. Inside Higher Ed (2008). Articles>Research>Online

136.
#32296

Amusing Titles in Scientific Journals and Article Citation   (peer-reviewed)   (members only)

The present study examines whether the use of humor in scientific article titles is associated with the number of citations an article receives. Four judges rated the degree of amusement and pleasantness of titles of articles published over 10 years (from 1985 to 1994) in two of the most prestigious journals in psychology, Psychological Bulletinand Psychological Review. We then examined the association between the levels of amusement and pleasantness and the article’s monthly citation average. The results show that, while the pleasantness rating was weakly associated with the number of citations, articles with highly amusing titles (2 standard deviations above average) received fewer citations. The negative association between amusing titles and subsequent citations cannot be attributed to differences in the title length and pleasantness, number of authors, year of publication, and article type (regular article vs comment). These findings are discussed in the context of the importance of titles for signalling an article’s content.

Sagi, Itay and Eldad Yechiam. Journal of Information Science (2008). Articles>Publishing>Research>Scientific Communication

137.
#32297

Knowledge Organization Trends in Library and Information Studies: A Preliminary Comparison of the Pre- and Post-Web Eras   (peer-reviewed)   (members only)

Qualitative analyses were used to launch a preliminary exploration of the dominant knowledge organization (KO) trends in the pre- and post-web eras. Data for this study was assembled by searching the Library, Information Science, and Technology Abstracts database for articles that have used the term `knowledge organization' or `information organization' in their titles, abstracts, or descriptors. Taken as a whole, these preliminary results suggest that the content of the KO literature has shifted since the advent of the web. Although classic KO principles remain prominent throughout both eras, the presence of new content areas, such as metadata, denotes a shift in KO trends. In the pre-web era, the literature was related in large part to indexing and abstracting. In contrast, cataloging and classification issues dominate the landscape in the post-web era. The findings from this paper will be of particular use to those interested in learning about upcoming trends in the KO literature.

Saumure, Kristie and Ali Shiri. Journal of Information Science (2008). Articles>Knowledge Management>Research>Online

138.
#32300

Electronic Scholarly Publishing and Open Access   (peer-reviewed)   (members only)

A review of recent developments in electronic publishing, with a focus on Open Access (OA) is provided. It describes the two main types of OA, i.e. the `gold' OA journal route and the `green' repository route, highlighting the advantages and disadvantages of the two, and the reactions of the publishing industry to these developments. Quality, cost and copyright issues are explored, as well as some of the business models of OA. It is noted that whilst so far there is no evidence that a shift to OA will lead to libraries cancelling subscriptions to toll-access journals, this may happen in the future, and that despite the apparently compelling reasons for authors to move to OA, so far few have shown themselves willing to do so. Conclusions about the future of scholarly publications are drawn.

Oppenheim, Charles. Journal of Information Science (2008). Articles>Publishing>Research>Open Source

139.
#32301

The Last 50 Years of Knowledge Organization: A Journey Through My Personal Archives   (peer-reviewed)   (members only)

At the time when the Institute of Information Scientists was launched, well established principles of classification, especially faceted classification, provided an excellent springboard for developments in knowledge organization thereafter. The principles of thesaurus construction and use were worked out during the first two decades of the Institute's existence. Up until the end of the 1980s, most practical systems to exploit any of these vocabularies were held on cards, some of them highly ingenious. The subsequent arrival of the desktop computer, soon followed by the growth of networks providing access to an almost unimaginable quantity and variety of resources, has stimulated evolution of the knowledge organization schemes to exploit the technology available. Anecdotes of events and practical applications of controlled vocabularies illustrate this account of developments over the period.

Dextre Clarke, Stella G. Journal of Information Science (2008). Articles>Publishing>Research>History

140.
#32305

The Sociological Turn in Information Science   (peer-reviewed)   (members only)

This paper explores the history of `the social' in information science. It traces the influence of social scientific thinking on the development of the field's intellectual base. The continuing appropriation of both theoretical and methodological insights from domains such as social studies of science, science and technology studies, and socio-technical systems is discussed.

Cronin, Blaise. Journal of Information Science (2008). Articles>Scientific Communication>Research>Cultural Theory

141.
#32307

Bibliometrics to Webometrics   (peer-reviewed)   (members only)

Bibliometrics has changed out of all recognition since 1958; becoming established as a field, being taught widely in library and information science schools, and being at the core of a number of science evaluation research groups around the world. This was all made possible by the work of Eugene Garfield and his Science Citation Index. This article reviews the distance that bibliometrics has travelled since 1958 by comparing early bibliometrics with current practice, and by giving an overview of a range of recent developments, such as patent analysis, national research evaluation exercises, visualization techniques, new applications, online citation indexes, and the creation of digital libraries. Webometrics, a modern, fast-growing offshoot of bibliometrics, is reviewed in detail. Finally, future prospects are discussed with regard to both bibliometrics and webometrics.

Thelwall, Mike. Journal of Information Science (2008). Articles>Research>Online>Assessment

142.
#32319

Aardvark et al.: Quality Journals and Gamesmanship in Management Studies   (peer-reviewed)   (members only)

Publication in quality journals has become a major indicator of research performance in UK universities. This paper investigates the notion of `quality journal' and finds dizzying circularity in its definitions. Actually, what a quality journal is does not really matter: agreement that there are such things matters very much indeed. As so often happens with indicators of performance, the indicator has become the target. So, the challenge is to publish in quality journals, and the challenge rewards gamesmanship. Vested interests have become particularly skilful at the game, and at exercising the winners' prerogative of changing the rules. All but forgotten in the desperation to win the game is publication as a means of communicating research findings for the public benefit. The paper examines the situation in management studies, but the problem is much more widespread. It concludes that laughter is both the appropriate reaction to such farce, and also, perhaps, the stimulus to reform.

Macdonald, Stuart and Jacqueline Kam. Journal of Information Science (2007). Articles>Publishing>Management>Research

143.
#32324

Better Reporting of Randomized Trials in Biomedical Journal and Conference Abstracts   (peer-reviewed)   (members only)

Well reported research published in conference and journal abstracts is important as individuals reading these reports often base their initial assessment of a study based on information reported in the abstract. However, there is growing concern about the reliability and quality of information published in these reports. This article provides an overview of research evidence underpinning the need for better reporting of abstracts reported in conference proceedings and abstracts of journal articles; with a particular focus in the area of health care. Where available we highlight evidence which refers specifically to abstracts reporting randomized trials. We seek to identify current initiatives aimed at improving the reporting of these reports and recommend that an extension of the CONSORT Statement (Consolidated Standards of Reporting Trials), CONSORT for Abstracts, be developed. This checklist would include a list of essential items to be reported in any conference or journal abstract reporting the results of a randomized trial.

Hopewell, Sally, Anne Eisinga and Mike Clarke. Journal of Information Science (2008). Articles>Scientific Communication>Research>Biomedical

144.
#32328

An Ergonomic Format for Short Reporting in Scientific Journals Using Nested Tables and the Deming's Cycle   (peer-reviewed)   (members only)

The typical structure of a scientific report involves highly standardized sections. The key concept of a scientific report is the reproducibility of results. Because not only clarity but also conciseness is a tool for the advancement of science, a new format using nested tables is proposed with the aim of improving the design of short reports in scientific journals, namely short communications, short technical reports, case reports, etc. This format is based on the ergonomic philosophy of visual encyclopaedias (one topic, one page) and on the quality system of the Deming's cycle (plan--do--check--act) for continuous improvement. This new editing tool has several advantages over existing forms, because it provides quick and ergonomic, reader-friendly research reports that, at the same time, would render a saving in terms of available space and publishing costs of the printed version of scientific journals.

Hortol, Policarp. Journal of Information Science (2008). Articles>Scientific Communication>Research>Technical Writing

145.
#32339

Bridging the North-South Divide in Scholarly Communication in Africa   (peer-reviewed)   (members only)

This article takes a broad, general perspective of scholarly communication in Africa, using a simple systems model based on the Lasswell formula. The model identifies and analyses the following components: Creators, Contents, Mediation, Users and Infrastructure. It recognizes that these are to be studied in their cultural, political, economic, legal and ethical contexts. Taking each component in turn, a number of critical issues and problems relevant to the North-South/South-North divide are identified and some observations are made on the position and roles of libraries. The article presents a list of desiderata and emphasizes that scholarly communication has both digital and analogue dimensions. It is a complex phenomenon that needs to be addressed holistically.

Lor, Peter Johan. IFLA Journal (2007). Articles>Publishing>Research>Africa

146.
#32617

Information Technologies as Discursive Agents: Methodological Implications for the Empirical Study of Knowledge Work   (peer-reviewed)   (members only)

Work activities that are mediated by information rely on the production of discourse-based objects of work. Designs, evaluations, and conditions are all objects that originate and materialize in discourse. They are created and maintained through the coordinated efforts of human and non-human agents. Genres help foster such coordination from the top down, by providing guidance to create and recreate discourse objects of recurring social value. From where, however, does coordination emerge in more ad hoc discursive activities, where the work objects are novel, unknown, or unstable? In these situations, coordination emerges from simple discursive operations, reliably mediated by information and communication technologies (ICTs) that appear to act as discursive agents. This article theorizes the discursive agency of ICTs, explores the discursive operations they mediate, and the coordination that emerges. The article also offers and models a study methodology for the empirical observation of such interactions.

Swarts, Jason. Journal of Technical Writing and Communication (2008). Articles>Technology>Research>Contextual Inquiry

147.
#32708

Response Rates and Surveying Techniques: Tips to Enhance Survey Respondent Participation   (PDF)

Sufficient response rates are important for surveys. A survey that collects very little data may not contain substantial information. In order to collect successful responses, researchers must take into consideration the audience, the quantity of online surveys in circulation, and the potential for surveys reported as spam. These factors may result in lower respondent interest and acceptance of survey invitations. But there are ways to increase response rates!

SurveyMonkey (2008). Articles>Research>Methods>Surveys

148.
#32709

Smart Survey Design   (PDF)

This guide provides information on writing successful and effective survey questions, creating survey flow and layout, calculating response rates, tips for increasing response rates, and the pros and cons of online surveys. (Plus an appendix of links and works cited for additional help in survey design.)

SurveyMonkey (2008). Articles>Research>Methods>Surveys

149.
#32896

Can Wikipedia Be Trusted?

The intention of this article is to open the readers eyes to the issues with trusting user edited content. Over time, the Wikipedia may balance out. Eventually, or possibly even now, user tests are being performed to see how much content is credible. Also, the academic communities could step up and decide unanimously that the Wikipedia is not a trusted body of information to use for research. Once this happens the Wikipedia will have to change the way information within their pages is handled to maintain existence.

Hall, Lawrence. Content Matters (2006). Articles>Research>Online>Wikis

150.
#32940

Making Decisions About User Research

We know that we should do user research for projects. All the user-centred design material says so, we talk about it at conferences, we put it in proposals. We just know that it is a good thing to do. But when I talk to people about their actual projects, I find that very few people actually do user research. There are many many reasons (no time, no money, already know what users need etc etc etc). I think that part of the reason it doesn’t happen is also that we don’t have good tools to tell us just how much research to do, and even when it isn’t necessary at all to do research.

Spencer, Donna. DonnaM (2008). Articles>Research>Usability>User Centered Design

 
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