#23384
Quality Systems (QS) have become essential for (inter-)national competition. Companies spend large amounts of money for 'measuring' quality defined by national and international standards. Quality, however, is a value, and like creeds and ideologies values cannot be measured with scientific exactness and are difficult to control. Total Quality Management (TQM) and other standardized concepts take that idealistic dimension into account. Certification according to ISO 9000, for instance, covers only about 50% of a TQM implementation.
Bock, Gabriele. TC-FORUM (1998). Articles>Project Management>Quality>Standards
#30545
Project and Quality Management for Beginners 
This discussion is intended for people who have recently assumed project management responsibilities (or want to). Project and quality management is about developing a plan, working the plan, and evaluating the results.
Teich, Thea and Bill Houston. STC Proceedings (1993). Articles>Project Management>Quality
#24338
Quality Management in Software Development Projects
How do you ensure that business software systems will be good quality, i.e. they will meet the business need and have few bugs? How might 'testing' be perforned at the requiremenst and design stages?
Roberts, Mike Harding. HRA Consulting (2004). Articles>Project Management>Quality
