Accessibility Meets Usability: Designing for Multimedia Using Digital Storytelling  

Initially, this article provides an overview of digital storytelling that describes its uses, technology, a methodology for creating a digital story, tips for creating a digital story, assessment strategies for digital stories, and links to current examples of digital stories. Next, this article recounts the third author's first experience with digital story-telling, in the context of helping children with hearing loss adopt a more positive frame of reference toward their disability. It describes the storyboarding process, explains how writing is still a primary concern, and gives some valuable advice concerning the pros and cons of dabbling in high- technology. Last it discusses accessibility and usability requirements for digital stories.

Reece, Gloria A. and Judy Vinegar. STC Proceedings (2004). Articles>Accessibility>Multimedia>Usability

Adventures in Screencasting    

How do you best assist users whose learning styles are more visual than verbal? Tietjen discusses the benefits and the how-to of screencasting, a mixture of visuals, audio, and complementary text.

Tietjen, Phil. Intercom (2008). Articles>Documentation>Multimedia>Screencasting

Apocalypse? Not Now: Three Myths of New Media

The Internet explosion has spawned quite a few popular myths, and some Eye readers may not know what to believe. I'd like to offer my dismantling of what may be the top three misperceptions.

Raymond, Eric S. Editorial Eye, The (1996). Articles>Cyberculture>Multimedia

Architectural Considerations in Digital Asset Management

What is the proper foundation for an enterprise-scale Digital Asset Management (DAM) system? How much of that system should be part of an organizations shared infrastructure and how much should be tailor-made to a specific application? There is no single answer to these questions, but changes in the technology industry are forcing everyonevendors and customers aliketo change their assumptions about how DAM systems will be built. This paper explains how the content-management infrastructure is changing, why that matters to DAM, and what benefits can be derived from leveraging a content infrastructure for DAM. Examples from an enterprise implementation at the University of Michigan illustrate the types of architectural issues and requirements that affect platform choices when selecting a digital asset management system.

Walter, Mark. Gilbane Report (2004). Articles>Content Management>Multimedia

Audio Recording of Workshops and Seminars

The AHDS made audio recordings of recent seminars with the aim of transcribing the recordings, and presented them to seminar chairs to facilitate their task of completing reports on each event. This case study looks at some of the issues that occurred as the AHDS recorded and transcribed the material from these seminars. While its findings are based on roundtable seminars, some of them may also be of use to those doing other types of audio recording - interviews, field notes etc.

AHDS (2006). Articles>Collaboration>Multimedia>Audio

Behringer Multitrack Audio Mixer

Introduces how to perform multimedia audio mixing and editing using a Behringer multitrack mixer.

Pratt, Andrew and Dave Long. Studio for New Media (2004). Articles>Documentation>Multimedia>Audio

Bring on Rich Media    

Technical communicators must adapt to the changing dynamics presented by the addition of rich media in the technical documentation space. Discover some suggestions for how to do so.

Ortega, Dan. Intercom (2008). Articles>Documentation>Multimedia>Flash

Camtasia Studio or Captivate: A Comparison

I have spent the last two weeks switching between Captivate and Camtasia Studio. Talk about schizophrenic. I spent a lot of time trying to remember which command I had to use in which program, but overall it’s been an interesting experience.

Technical Writer (2008). Articles>Multimedia>Video>Screencasting

Canon GL2 Digital Camcorder

Introduces developing multimedia using the 'prosumer' Canon GL2 digital camcorder.

Knox, Jessica and Maja Grgurovic. Studio for New Media (2006). Articles>Multimedia>Video

Captions and Audio Descriptions for PC Multimedia

This article discusses the various types of captions, when to use captions, as well as the various types of audio descriptions.

Microsoft (2002). Articles>Multimedia>Documentation

CD-ROM Publishing: Personal Coaching From Industry Experts  

Are you considering publishing your documentation on CD-ROM? Sign up for a consultation with experts from leading CD-ROM firms. NOTE: This 'workshop' takes place in individual 15-minute one-on-one sessions. Please try to arrive early and sign up for your time slot; then you're on your own (visit the exhibits? call your office?) until your session time. This way, all participants receive the complete attention of a CD-ROM consultant. We'll work with drop-ins if any time slots remain unassigned.

Gale, John, Stephanie L. Rosenbaum and Pamela Sansbury. STC Proceedings (1994). Articles>Multimedia>CD ROM

Clarifying Abstract Concepts Through Multimedia: Principles for Technical Communicators  

Multimedia can sometimes convey meaning in ways that text and graphics alone cannot. This paper offers two principles for understanding how multimedia can clarify abstract concepts. The first principle is that multimedia is excellent for conveying any kind of change, such as change in quantity, size, shape, or relationship. The second principle is that multimedia can help present complex concepts by providing information in both the visual and auditory modes simultaneously. These principles can guide technical communicators in evaluating whether multimedia is a cost-effective way to present their information.

Garb, Rachel and Claudia M. Hunter. STC Proceedings (1993). Articles>TC>Multimedia>Visual Rhetoric

Clearing Rights for Multimedia Works  

The ground-breaking aspects of undertaking to create a multimedia work are more than just technological; much as the technology is growing by leaps and bounds in response to the needs of creators and consumers, so also must the methods and techniques for transferring from owners to new creators the rights to utilize existing works. As this industry began to take on form and vision, much excited speculation and wonder quickly turned to disbelief, if not outright horror, as creators began to understand what a labyrinth 'clearing rights' would be.

Harper, Georgia K. University of Texas (2003). Articles>Intellectual Property>Copyright>Multimedia

Come Play! Using Games to Teach, Motivate, and Engage  

What have you done lately to make your training lively, fast-paced, innovative, participative, and imaginative? Baranich and Currie discuss using games in learning and business environments.

Baranich, Karen L. and Cynthia C. Currie. Intercom (1995). Articles>Education>Multimedia>Games

Composing Across Multiple Media    

This is a qualitative case study of two students' composing processes as they developed a documentary video about the Dominican Republic in an urban, public middle school classroom. While using a digital video editing program, the students moved across multiple media (the Web, digital video, books, and writing), drawing semiotic resources from each as they did so. Using sociosemiotic and dialogic-intertextual theoretical frameworks, the author examines how the interface of the video editing program influenced the students' composing by making new types of semiotic resources available and new means of combining these resources. As they moved across these media in a nonlinear fashion, the students created an interactive context for composing that transcended the individual possibilities of each respective medium. This suggests that multimedial composing environments offer a rich intertextual landscape and unique ways of making meanings.

Ranker, Jason. Written Communication (2008). Articles>Education>Writing>Multimedia

Composing New Media: Cultivating Landscapes of the Mind  

A multimedia exploration of new media technologies.

Cushman, Ellen. Kairos (2004). Articles>Multimedia

[Continuing to] Mind the Gap: Teaching Image and Text in New Media Spaces  

Our panel presentation for Computers and Writing 2002 was consciously modeled on conversations that we have had with each other over the past several years as our paths have crossed in our individual journeys from the edges of our own distinct disciplines into the nebulousness of interdisciplinarity. We have made this journey as scholars, teachers, and students, and have discovered along the way that new media spaces have blurred the traditional boundaries between academic disciplines and the hierarchies that support them. Because the connections forged between disciplines can be tenuous in nature, their maintenance requires continuous conversation and exchange of ideas and resources.

Gossett, Kathie, Carrie A. Lamanna, Joseph Squier and Joyce R. Walker. Kairos (2003). Articles>Education>Multimedia

Converting Documentation to Multimedia  

Multimedia has proven its ability to sell products and educate users. But can it also perform tasks traditionally done with conventional paper documents? Yes. This demonstration shows how several hardware and software documents were converted to multimedia and provides a plan for converting your documents. You learn whether to display, speak, or just eliminate existing text. You see how to replace action words, descriptions of motion, and arrows with animation. YOU see how sound can guide rather than distract the user. You also learn to use interactivity to give control to the user. Along the way you see the compromises needed to keep the project on schedule, within budget, and down to size.

Horton, Katherine W. and William K. Horton III. STC Proceedings (1995). Articles>Documentation>Multimedia

A Copyeditor's Adventures in Multimedia Land

Publication in the 1990s encompasses worlds that most copyeditors never dreamed of when, with a mixture of delight and mistrust, we cautiously approached the first spell checkers. At least we could relate to the idea of mechanically checking spelling. The whole idea of multimedia is a little more unnerving.

Whalen, Elizabeth A. Editorial Eye, The (1998). Articles>Editing>Multimedia

Creating Online Tutorials and Demos  

An online tutorial or demo is a powerful way to pique interest and get users started on a new software program. Join a workshop that covers the how-to’s of creating your first project. (1) Make a plan. (2) Analyze audience needs and technical issues. (3) Form a team. (4) Write the script. (5) Design the interface. (6) Build it. (7) Test it.

Beren, Wendy G. STC Proceedings (1996). Articles>Multimedia>Documentation>Online

Determining When to Use Show-Me Helps and Demos

The availability of powerful yet easy-to-use multimedia tools enables technical writers to consider a powerful new form of embedded user assistance: show-me help. This paper provides an overview of who is currently using show-me help--some current research, some history, and some definitions. It offers some guidance in choosing tools, designing show-me help, and deciding when to include then, concentrating on consideration of your users, potential topics, subsequent releases, and translation. It also suggests how show-me helps can be reused as part of product education and single-sourced into user assistance from the Web.

Bradford, Annette Norris. WritersUA (2005). Articles>Documentation>Multimedia>Video

DVDs with Audio Description

DVDs can carry up to eight audio tracks. It is theoretically possible to provide main audio and dubbing in three languages and audio description in all four languages. In practice, all anybody's asking for is an audio description track in the main language of the audio.

Clark, Joe. JoeClark.org (2001). Articles>Accessibility>Multimedia>DVD

E-Chalk Talk

Although electronic whiteboards come in several sizes and shapes, their main function is the same – to capture written annotations, notes and drawings and store them for future reference. This is accomplished with infrared sensors, radio-signal-emitting pens, plasma overlays and other technologies. The end product is a file of digitally stored notes that can be e-mailed, posted online, or printed and handed out to an audience immediately after a presentation or training session. Beyond these basic features, some electronic whiteboards are interactive – letting you connect a computer and projector to the whiteboard to combine its features with common software programs. A Microsoft Excel spreadsheet, for example, can be projected onto an interactive whiteboard where it can be marked up with colored pens to highlight important numbers or trends. Or, using an interactive whiteboard's touchscreen feature, a presenter can navigate the Web using a finger to move the cursor and double-clicking with taps on the screen. Even videoconferencing functions have been integrated into electronic whiteboards in the past year.

Regenold, Stephen. Presentations (2003). Articles>Education>Multimedia>Videoconferencing

Review: e-Video: Producing Internet Video as Broadband Technologies Converge

e-Video is divided into four major sections: Opportunity, Production, Compression, and Delivery. Although these can (and must) get a bit technical to be useful, I found Alesso's style understandable.

Boeri, Bob. Boston Broadside (2001). Articles>Reviews>Multimedia>Video