Usability Team Structures

There are two basic alternatives for structuring a usability/UCD group within an organization: members of the group can be centralized in a single department, or, members can be distributed among development teams.

. Usability Body of Knowledge (2007). Articles>Usability>Project Management>Collaboration

CEOs and Usability

Talking to a CEO about usability can be wonderful or terrifying. The difference between raging success and total failure comes down to understanding exactly what the CEO needs to know and then adjusting your usability message to fit. This article explains how to understand various contexts, and in turn, how to position your usability message.

Rhodes, John S. and Daniel Szuc. Apogee (2006). Articles>Management>Usability>Collaboration