A directory of resources inthe field of technical communication.


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Attraction to Organizational Culture Profiles: Effects of Realistic Recruitment and Vertical and Horizontal Individualism—Collectivism   (peer-reviewed)   (members only)

Today's organizations are challenged with attracting, developing, and retaining high-quality employees; thus, many firms seek to improve their recruitment and selection processes. One approach involves using realistic job previews (RJPs) to communicate a balanced view of the organization. The authors explored the effects of organizational culture (hierarchy, market, clan, and adhocracy), recruitment strategy (RJP vs. traditional), and personality (horizontal and vertical individualism—collectivism) on attraction to Web-based organizational profiles using a sample of 234 undergraduate students in a mixed two-factor experimental design. Results indicate that the clan culture is viewed as the most attractive. Traditional versus RJP recruitment produced higher levels of organizational attraction. Finally, predicted relationships between the personality framework of horizontal and vertical individualism—collectivism and organizational attraction were supported.

Gardner, William L., Brian J. Reithel, Richard T. Foley, Claudia C. Cogliser and Fred O. Walumbwa . Management Communication Quarterly (2009). Articles>Management>Interviewing>Organizational Communication


Managing a Successful Employment Information Committee   (PDF)

A successful STC Employment Information Committee provides many rewards for job seekers, employers, and committee members. The Society’s Employment Information Manager and members from the Employment Information Committees of the Silicon Valley Chapter and the Lone Star Chapter discuss techniques for operating a successful employment information chapters.

Murphy, Katherine B., Terry N. Turner and Roger E. Masse. STC Proceedings (1993). Articles>Management>Interviewing>STC


Setting Up Business Stakeholder Interviews Part 2

In part one, Michael shared how to navigate company politics to set up great stakeholder interviews. Here he covers his five tips for navigating company politics, avoiding client bias, and eliciting the information you need to inform your design.

Beavers, Michael. Boxes and Arrows (2007). Articles>Interviewing>Project Management>User Centered Design


What to Look for When Hiring Technical Writers

Many articles about how to hire technical writers are paint-by-numbers affairs that focus on basics like good writing ability, tool knowledge, industry experience, and design and organizational skills. Not that these things aren’t important, it’s just that when you’ve winnowed down to a small group of candidates where each has the same or similar qualifications, you need to start focusing on other more subtle, subjective characteristics.

Peruzzi, Brett. TechCom Manager (2009). Articles>Interviewing>Management

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