#31715
It's In the Numbers: Using Metrics to Plan Documentation Projects
It's in the numbers. Creating documentation is not an exact science, yet as communication leaders, we are expected to provide real estimates for how much time we need to document a project, or what we can produce given a predetermined timeline.
Yundt, Margie and Sherry McMenemy. Writing Assistance (2006). Articles>Project Management>Documentation>Assessment
#32192
If the documentation is not being used and used effectively, it will never help the bottom line. The trick to increasing value with internal and external users is to identify areas where documentation can save time and money, to create agreement that the documentation can save time and money, and to ensure that the documentation does save time and money.
Kirk, Hannah. TechCom Manager (2007). Articles>Management>Documentation>Assessment
