语言和可用性  

可用性是 好的沟 通技术 的一 个重要部 分。很多作者将可用性技术如站点访问、用户任务分析 和可用性测试结合到他们的 工作中。

Quesenbery, Whitney. WQusability (2006). (Chinese) Articles>Language>Usability

Language and Usability

Usability is an important part of good technical communication. Many writers incorporate usability techniques such as site visits, user task analysis and usability testing into their work.

Quesenbery, Whitney. WQusability (2006). Articles>Language>Usability

A Pattern Language Approach to Usability Knowledge Management    

Knowledge gained from usability testing is often applied merely to the immediate product under test and then forgotten--at least at an organizational level. This article describes a usability knowledge management system (KMS) based on principles of pattern language and use-case writing that offers a way to turn lessons learned from usability testing into organizational knowledge that can be leveraged across different projects and different design teams.

Hughes, Michael A. Journal of Usability Studies (2006). Articles>Usability>Knowledge Management>Language

Returning Language to the Spotlight: The Interdependence of Usability and Words    

that optimal word choices, good sentence structure, and general readability are the basics that comprise usability. “Writing is what most of us do most of the time.”

Marnell, Geoffrey. Intercom (2009). Articles>Language>Usability

Making Content Understandable: Inherent Usability in Plain Language    

Using an example from his personal life, Haller shows how government writing should be simplified to ensure that a reader can understand government documents. He also discusses the importance of passing the Brayley Bill, the plain language bill.

Haller, Thom. Intercom (2009). Articles>Language>Usability>Minimalism