It's Not What You Know: A Transactive Memory Analysis of Knowledge Networks at NASA    

Much of America was stunned into mourning on February 1, 2003 as the space shuttle Columbia was reported to have broken up over Texas. The ensuing investigation revealed that debris at liftoff was the cause of the crash, but the official report suggested that NASA's organizational communication was just as much to blame. This article uses transactive memory theory to argue that there were significant gaps in the knowledge network of NASA organizational members, and those gaps impeded information flow regarding potential disaster. E-mails to and from NASA employees were examined (the 'To' and 'From' fields) to map a network of communication related to Columbia's damage and risk. Although NASA personnel were connected with each other in this incident-based network, the right information did not get to the people who needed it. The article concludes with extensions of theory and practical implications for organizations, including NASA.

Garner, Johnny T. Journal of Technical Writing and Communication (2006). Articles>Knowledge Management>Scientific Communication>Government

Knowledge Management and Life Long Education in Science    

In 1998 ENEA, the Italian National Agency for New Technologies, Energy and the Environment, launched an e-learning platform with the mission of sharing scientific knowledge among everyone, not just workers but also students and the unemployed, in order to use its research results to support competitiveness and sustainable development. In 6 years, more than 20.000 users have followed one or more of the 46 on line courses. Many agreements with schools, universities, private and public training organisation are now under way to improve the dissemination of scientific knowledge and to build an open data base of scientific learning objects that anyone can use.

Moreno, Anna and Sergio Grande. Data Science Journal (2005). Articles>Knowledge Management>Education>Scientific Communication

Knowledge Management and Pharmaceutical Development Teams: Using Writing to Guide Science    

This article introduces a way of working with drug development teams that relies on writing as a key development activity. The work of cross-functional teams in pharmaceutical research and development can be guided by the use of tools normally thought of as 'writing' tools. Writing can be used intentionally to help teams develop their thinking, identify and respond to troublesome issues, and develop project documentation efficiently. The article introduces the use of a 'seed document' (one step in a systematic, wholly collaborative, document development process) to establish a conceptual knowledge bank for a development team, and demonstrates how complex documentation can flow naturally out of the evolving seed document. The authors argue that structured writing can help team members, who have varying perspectives and expertise, engage in substantive conflict and reach consensus on team responses to difficult issues.

Bernhardt, Stephen A. and George A. McCulley. Technical Communication Online (2000). Articles>Knowledge Management>Scientific Communication>Biomedical

Knowledge Management: Refining Roles in Scientific Communication

Libraries historically have been identified with the functions of storage and retrieval. In recent years, they have expanded their role to include information transfer and the creation of the networked, digital library for information access and dissemination. More recently, the William H. Welch Medical Library (WML) of the Johns Hopkins University (JHU) has been exploring strategies to integrate the library more fully into the scholarly and scientific communication process. The result is a new role we call knowledge management.

Lucier, Richard E. University of California San Francisco (1990). Articles>Knowledge Management>Scientific Communication

A Polythematic Real-Time Synergistic Hybrid Data Telecommunication System for Scientific Research with Bidirectional Fuzzy Feedback Peer Review by Expert Referees    

Heterogeneous research environments, interests and locations do not necessarily coincide, thus hitherto the primary method of communication amongst researchers has been email. In this article a novel unified polythematic, real-time, synergistic, data telecommunication system is proposed with peer-reviewed, bidirectional fuzzy feedback for research scientists, to facilitate scientific information exchange via the extensible markup language (XML) on multiple scientific topics, e.g. in mathematics, physics, biology and chemistry.

Petratos, Panagiotis. Data Science Journal (2003). Articles>Knowledge Management>Scientific Communication>Collaboration