http://tc.eserver.org/dir/Articles/Knowledge-Management/Intranets/Web-Design A listing of the most recently indexed works about Articles and Knowledge Management and Intranets and Web Design in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Articles/Knowledge-Management/Intranets/Web-Design http://tc.eserver.org/33070.html http://tc.eserver.org/33070.html This article challenges the vision of the corporate intranet as a publishing tool, or a static repository for web pages or documents. Instead, it looks at a number of ways in which the intranet can become a dynamic and living environment for knowledge-based activities. http://tc.eserver.org/33074.html http://tc.eserver.org/33074.html I have been watching the knowledge management boom for 15 years. I would love to belive that knowledge management was a valuable field. But to the extent that it's about capturing "knowledge" in documents, it goes against everything I know about successful organisations. Like artificial intelligence, it seems based on a mistaken idea about what knowledge is, and about how knowledge-based economies function. http://tc.eserver.org/33095.html http://tc.eserver.org/33095.html How can an organization empower its employees, reduce costs and improve data quality? Implementing employee self-service tools is one direction that a number of leading companies are turning to as they look to build win-win propositions with their most important assets: their people. http://tc.eserver.org/23052.html http://tc.eserver.org/23052.html Is the portal a task-oriented platform for applications, e-services and cross-functional business process integration or a tool for enterprise-wide knowledge management? Is it a bottom-up enabler of communication and collaboration or a top-down channel for broadcasting official corporate propaganda? Inevitable consensus answer? It's all of these things and more, and the IT folks better be ready to support this exciting new paradigm!