Making Knowledge Management Work on your Intranet

In the information economy, the longevity of an organisation is based as much on the sophistication of its knowledge management practices as it is on traditional differentiators such as the strength of its products, the talent of its employees, and its marketplace reputation and partner relationships. Simply speaking, as actionable and insightful information becomes the currency of an organisation, there are few other ways to tap into any latent potential lost in the office corridors.

Singh, Shiv. Boxes and Arrows (2004). Articles>Knowledge Management>Intranets>Usability