4This white paper introduces training and performance improvement professionals to knowledge management. Specifically, it: describes what knowledge management is and how it is used within organizations in general, and within training and performance improvement groups in particular; identifies the technology needed for a knowledge management system; identifies the work activities needed to effectively place information in a knowledge management system; suggests ways that training and performance improvement professionals might be affected by knowledge management efforts within their organizations.
Carliner, Saul. Saul Carliner Studio (2001). Articles>Knowledge Management>Education>Online