Geoff Sauer on tc.eserver.org, the Largest Tech Comm Index Online

Geoff Sauer is one of the founders of tc.eserver.org--the largest online index for all works related to technical communication. The library indexes works by technical communicators in dozens of categories, and allows users to add new works, rank them, and get RSS feeds of specific titles. There are over 25,000 RSS feeds generated on the site and 15,000 visitors each day.

Sauer, Geoffrey and Tom H. Johnson. Tech Writer Voices (2007). Articles>Interviews>TC>Podcasts

Rendezvous with KnowGenesis: Dr. Carol M. Barnum    

Carol M. Barnum is Professor of Technical Communication and Director of the Usability Center, at Southern Polytechnic State University in Marietta, GA. She is also a technical communication consultant specializing in custom training and usability, an award-winning author, a top presenter at the Society for Technical Communication (STC) annual conferences, a Fellow of STC, and a recipient of the STC's Jay R. Gould Award for Excellence in Teaching Technical Communication. She was a member of the STC's board of directors for seven years, three years as a Director-Sponsor and four years as Assistant to the President for Publications. Her graduate and undergraduate courses in technical communication at Southern Polytechnic include a graduate level course in usability testing. Her consulting work includes testing hardware, computer-based training, software, and websites. Her most recent book, Usability Testing and Research, reflects the focus of her work on usability since 1992. In her discussion with KnowGenesis, she shared her views on how organizations can benefit by investing more on usability research.

Kudesia, Saurabh. International Journal for Technical Communication (2006). Articles>Interviews>TC>User Experience

Rendezvous with KnowGenesis: Geoffrey Sauer    

An interview with Geoffrey Sauer, a professor of Rhetoric and Professional Communication and the director of the EServer TC Library.

Sauer, Geoffrey and Saurabh Kudesia. International Journal for Technical Communication (2007). Articles>Interviews>TC

Rendezvous with KnowGenesis: Mark H. Clifford    

Mark H. Clifford's career in technical communication has included managing eighty-plus writers and designers engaged on projects with clients in the Netherlands, Belgium, and Germany. He was part of a project team that developed a process model for outsourcing, and then running technical communication groups for major organizations (HP, Nokia, Ferranti) worldwide. He currently runs his own information design and recruitment company, providing consultancy and resource solutions for European clients from offices in the UK and France.

Kudesia, Saurabh. International Journal for Technical Communication (2006). Articles>Interviews>TC

Rendezvous with KnowGenesis: Nick Maselli, Senior Manager, English Editing Group, UTStarcom Telcom, People's Republic of China    

An interview with Nick Maselli, Senior Manager, English Editing Group, UTStarcom Telcom, People's Republic of China.

Kudesia, Saurabh. International Journal for Technical Communication (2007). Articles>Interviews>TC

Susan Burton Provides an Inside, In-Depth Look at STC's Most Pressing Issues

In this special presentation podcast, Susan Burton, executive director of the STC, provides an inside, in-depth look at the most pressing issues and challenges the STC faces. She also explains the initiatives underway to reshape the STC and provide more value to members.

Burton, Susan and Tom H. Johnson. Tech Writer Voices (2007). Articles>Interviews>TC>STC

Ten Lessons Learned as a Technical Communicator: Interview with Rahul Prabhakar

Rahul Prabhakar talks with us today about ten lessons he has learned as a technical communicator. Rahul is an Indian technical writer living in South Korea working for Samsung.

Prabhakar, Rahul and Tom H. Johnson. Tech Writer Voices (2007). Articles>Interviews>TC>Podcasts

Talking Shop with Anne Gentle

A chat with technical communicator and blogger Anne Gentle in which we discuss wikis, DITA, the XO Laptop, documenting Open Source software, and a lot more.

DMN Communications (2008). Articles>Interviews>TC>Podcasts

EServer TC Library: The Most Popular Technical Communication Website in the World

The EServer TC Library dwarfs all other tech comm sites. Granted, EServer TC Library is a library, which people primarily use to browse content located elsewhere, so it’s perhaps not in the same category as the other sites. Still, the sheer amount of traffic is impressive. I caught up with Geoffrey Sauer, the creator of the EServer TC Library, and chatted with him over email.

Sauer, Geoffrey and Tom H. Johnson. I'd Rather Be Writing (2008). Articles>Interviews>TC>Body of Knowledge

A Student's Interview on the Field of Technical Communication

It is not often I’m contacted by a student to respond to an informational interview, so it was a pleasure when I was contacted early last week by a student in Eugene, Oregon USA to see if I would respond to his by email, and some great questions he had too. With the student’s permission, I’m posting the interview here in the event his questions reflect those of other students, whether in France or anywhere else.

Wion, Destry. STC France (2009). Articles>Interviews>TC

Intercom Q&A: Saul Carliner Answers Your Questions

Branding encompasses everything you do. If you participate in your STC chapter, for example, how does that promote your brand? If you write for a SIG or chapter newsletter or website, or some similar outlet--or give a presentation to one of those groups--how do these activities promote your brand?

Carliner, Saul. STC Notebook (2009). Articles>Interviews>TC