Interactions 08 in the Garden of Good and Evil

An interview with Dan Saffer, 2008 Conference Chair and IxDA Director. Dan discusses the context of the organization, how the conference emerged and formed, what the conference will be like, and how one might get a flavor even if attendance is not an option.

Baum, Chris. Boxes and Arrows (2008). Articles>Interviews>Interaction Design>User Experience

Living Multiple Lives — The New Technical Communicator

In this podcast, Noz Urbina talks about how Web 2.0 is changing the role of the technical communicator into one who drives product R&D and interaction design. The interview covers how the role of the technical communicator has evolved into a diversity of roles; how awareness of user needs and requirements allows technical communicators to get involved in product R&D and user interaction design; and how implementing a backwards flow of data from hundreds of internal and external users changes the role of a technical writer to one who aggregates, synthesizes, and ensures quality rather than one who merely writes.

Urbina, Noz and Tom H. Johnson. Tech Writer Voices (2008). Articles>Interviews>Web Design>Interaction Design