Neil Perlin, a renowned trainer, consulter, and developer, talks about how to implement single sourcing. He includes a discussion of tools, pitfalls to avoid, and practical steps to take.
Jeff Parks talks with Indi Young about non-directed interviews. Indi shares the hallmarks of a non-directed interview and how to guide these conversations accordingly. She also shares the importance of understanding the difference between a screener and an interview; and the necessity to encourage interviewees to avoid statements of fact by focusing on verbs rather than nouns when sharing experiences.
Covers the basics of good interviewing technique: making sure the show is not about you but about your guest; listening to the answers you get; sticking to a script; and, above all, preparation, preparation, preparation.