http://tc.eserver.org/dir/Articles/Internet A listing of the most recently indexed works about Articles and Internet in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Articles/Internet http://tc.eserver.org/33922.html http://tc.eserver.org/33922.html Grant Whiteside looks at Google Insights for Search tool and how it can give you a pictorial breakdown of the social barometer. http://tc.eserver.org/32138.html http://tc.eserver.org/32138.html A guide to using online video on your site to offer more enticing content and provide a more compelling user experience. http://tc.eserver.org/31257.html http://tc.eserver.org/31257.html If you could have instant access to the very customers and stakeholders that you, as a communicator, hope to influence, wouldn't you want to listen to them? Interact with them? Read what they read, watch what they watch and jump at the chance to gain an unprecedented insight into their likes, dislikes, hopes and fears? Communicators have always wanted to get inside the heads of their audience, to find out how their constituents want to get their information and what messaging or positioning works best. And now they can. http://tc.eserver.org/31173.html http://tc.eserver.org/31173.html Everyone has time to do what they want in Web 2.0; it's just a matter of priorities. I would say that I spend about 5-10 hours a week writing blog posts and producing podcasts. For people who have second jobs or who work 70 hrs a week, dedicating a lot of spare time to Web 2.0 is unlikely. Just curious about your thoughts. Do you feel you spend too much time in Web 2.0 activities? What would you like to be doing with your life instead? http://tc.eserver.org/29282.html http://tc.eserver.org/29282.html The exponential growth of the Internet has been phenomenal. Or has it? Perhaps it is only to be expected when the cumulative acts of creation culminate in the proliferation of Mankind's greatest achievement: the ability to communicate... Some 45 years ago the search for knowledge was no less insatiable but the storage, collation, selection and retrieval technologies were rudimentary and the expense enormous by today's standards.... http://tc.eserver.org/28847.html http://tc.eserver.org/28847.html Discusses the current way of rendering templates used in most MVC style rapid development frameworks. http://tc.eserver.org/26443.html http://tc.eserver.org/26443.html Back in 1994, when the Internet was still an academic and military curiosity, few people cared about the network, let alone the communication philosophy behind it. Then the Web went commercial. http://tc.eserver.org/26351.html http://tc.eserver.org/26351.html How copywriting for websites has evolved and now has become more complex while pleasing the visitor and the search engines. http://tc.eserver.org/26290.html http://tc.eserver.org/26290.html When you've got the budget to implement a web project, there is no shortage of vendors who want to be your friend. But how do you determine the best choice? http://tc.eserver.org/25050.html http://tc.eserver.org/25050.html "Communication" vs. "Interaction"? Find out why unrestrained, random communication on the web is not good in and of itself, and why relevant, practical information and functionalities for task completion are much more vital. Learn why "communicating for the sheer joy of communicating" is a waste of time and web space. http://tc.eserver.org/25043.html http://tc.eserver.org/25043.html Find out how various popular keywords rank against their opposites (life vs. death, heaven vs. hell, Jesus vs. Beatles, everything vs. nothing, etc.) in this report on a unique One Hour Google Search Experiment. But what does it all mean? Draw your own conclusions. Fun and enlightening. http://tc.eserver.org/24845.html http://tc.eserver.org/24845.html While consumer confidence in advertising is at an all-time low their confidence in search engines is growing. Why? Search engines offer consumers what advertising does not: relevance. http://tc.eserver.org/24777.html http://tc.eserver.org/24777.html Twenty million people worldwide are using the Internet, which began as as computer network service for the United States military. By 1998, more than 100 million are projected to be using the Internet. From TuppNet (where you can e-mail in your Tupperware order) to alt,flame, where its readers will abuse you us a matter of course, the Internet offers people information on almost any topic. However a number of issues have come to the forefront of Internet discourse. In this discussion, we will address some of these issues and how they can affect technical communicators and companies using the Internet. Topics to be discussed include courtesy; bandwidth use; marketing and advertising; copyright; and privacy, confidentiality, and censorship. http://tc.eserver.org/24684.html http://tc.eserver.org/24684.html Instead of thinking of your web site in terms of flowcharts and site maps, consider these five reasons your web site is like a pinball game. http://tc.eserver.org/24551.html http://tc.eserver.org/24551.html Internet discussion forums contain topic titles that are vague, silly, amateur, too long, or too emotional. How to write clear, relevant, succinct topic titles that command attention and attract replies that can provide the answer you seek. http://tc.eserver.org/24412.html http://tc.eserver.org/24412.html Looking for a means to judge the quality of a web design? A good place to start is with the US Federal Government, which provides more than 175 research-based guidelines. http://tc.eserver.org/24363.html http://tc.eserver.org/24363.html In spite of all the news and excitement about the Internet, there are still millions of people who are not using it, including many STC members. Email and the ability to do Internet research are now required tools for technical writers. But where do you start when you want to “surf the Net”? What hardware do you need? How do you select an access route to the cyberspace? Once you’re on-line, where do you go? Here are some of the answers. Warning: the Internet changes rapidly. Some of these answers may not be valid by the time you are ready to go on-line. http://tc.eserver.org/23182.html http://tc.eserver.org/23182.html Dal punto di vista teorico, uno strumento di indicizzazione per soggetto rigoroso e coerente possiede un indubbio valore, di gran lunga superiore rispetto alle applicazioni di information retrieval più brutali, basate sulla semplice corrispondenza tra parole cercate e parole presenti nei documenti. Ma allora perché l'indicizzazione per soggetto è ancora così poco praticata? http://tc.eserver.org/22366.html http://tc.eserver.org/22366.html These tips will help you to avoid receiving junk email. They also give you some guidelines to ensure that you don't help its spread. http://tc.eserver.org/21104.html http://tc.eserver.org/21104.html Microsoft doesn't care much about shared source or Smart Tags and we are wasting our time following their marketing trail. We need to focus on Microsoft's true goal, which is to completely dominate the internet services market. We should pay attention to how they are building a services infrastructure, not a technology infrastructure. We should figure out how they are going to use tools like Passport and Microsoft Messenger to control our personal information and various internet transactions. http://tc.eserver.org/18248.html http://tc.eserver.org/18248.html Overview of the Internet in Latin America, Report with qualitative and quantitative results, conclusions and recommendations on the uses of Internet by academics in Brazil and Chile. This report is part of a project that includes similar research in Africa and Asia, for comparative results. The reports were presented in the March 2002 international conference Re-thinking ICTs; the new Global E-Quality network on ICTs and knowledge era will continue the research activities in 2003. http://tc.eserver.org/13069.html http://tc.eserver.org/13069.html This paper presents findings from a study of how knowledge workers use the Web to seek external information as part of their daily work. Thirty-four users from seven companies took part in the study. Participants were mainly IT specialists, managers, and research/marketing/consulting staff working in organizations that included a large utility company, a major bank, and a consulting firm. Participants answered a detailed questionnaire and were interviewed individually in order to understand their information needs and information seeking preferences. A custom-developed WebTracker software application was installed on each of their work place PCs, and participants' Web-use activities were then recorded continuously during two-week periods. http://tc.eserver.org/11894.html http://tc.eserver.org/11894.html This paper explores two metaphors accompanying the birth of the Internet as a mass communication medium: Al Gore's Information Superhighway and Jeremy Bentham's Panopticon, a prison ruled with convert surveillance. http://tc.eserver.org/10303.html http://tc.eserver.org/10303.html This glossary defines terms used in this issue that might not be familiar to readers. It includes terms that may not be well known to Internet-savvy readers today because of changes in the technology since 1996. http://tc.eserver.org/10305.html http://tc.eserver.org/10305.html This paper examines how writers used the World Wide Web to create and change documents, and how changing documentation challenged the production models and processes at a supercomputing company. http://tc.eserver.org/10307.html http://tc.eserver.org/10307.html Technical communication is changing due to the prominence of the Internet and related technologies. This article reports the results of a qualitative study of how technical communicators are using the Internet. The study was conducted using surveys, phone interviews, and focus groups. Respondents indicated that the Internet is playing a significant role in the work practices of technical communicators. On the positive side, communicators find the Internet helpful for contacting customers, obtaining updated technical information, and publishing online documentation. On the negative side, communicators encounter company resistance and are frustrated with issues of company security and the lack of order for accessing Internet information. These features present new opportunities and challenges for the profession, including issues of training, interface design, working within other departments, and entirely new job titles and positions. http://tc.eserver.org/10214.html http://tc.eserver.org/10214.html Robert Lucky's view of excuses useful for fending off the e-mail deluge may not all belong to what he termed a 'passing, satirical dream' [IEEE Spectrum, January, p. 162]. As he put it, 'When someone asks, 'Did you see my urgent e-mail?' you can't say no, because it obviously got to you.' I have been trying to point out the error in this ever since I began to understand, more or less, the workings of Internet e-mail. Four years of managing corporate e-mail have shown me that the excuses are indeed plausible and do occur in nature.