#28091
Intranet Information Architecture (IA)
In analyzing 56 intranets, we found many common top-level categories, labels, and navigation designs, but ultimately, the diversity was too great to recommend a single IA.
Nielsen, Jakob. Alertbox (2007). Articles>Information Design>Web Design>Intranets
#31512
Admit it. Your intranet is a mess. What started out as a great idea for sharing information inside the company has turned into the corporate junk drawer—a jumbled collection of useful, not-so-useful, relevant, irrelevant, redundant, inconsistent and unmanaged stuff. While parts of it make you proud (perhaps the employee directory or news portal), taken as a whole, it just hasn’t lived up to all the grand ideas you had when you posted those first few pages.
Stevenson, Jerry. Communication World Bulletin (2004). Articles>Web Design>Intranets>Information Design
#33097
The "All Together" Rule for Intranets
The primary purpose of intranets is to support staff in doing their jobs, to help them complete common business tasks. In practice, however, this can be very frustrating on many intranets. Policies are located in one section, procedures in another section, and forms in a third. Information then needs to be hunted out in order to complete even simple activities. The effectiveness of intranets can be greatly enhanced by bringing together all of the information and tools relating to a task or a subject, and presenting them in a single location.
Robertson, James. Step Two (2005). Articles>Web Design>Intranets>Information Design
#34740
Most intranets are not all that different from each other - the same content subjects tend to apply to most companies and organizations. Content-Strategy has developed a universal intranet content chart that you can use directly - or modify - for free.
Content Strategy (2009). Articles>Web Design>Information Design>Intranets
