You've seen reader comments on weblogs and other Web 2.0 sites, but the Atom protocol makes it possible to create and manage such comments in a very flexible way. Flexible Web annotations is an idea that will open up an entirely new class of Web applications with very little actual new invention. Learn how to create a system to manage annotations for anything on the Web, from nearly anywhere.
Ogbuji, Uche and Eric Larson. IBM (2008). Articles>Web Design>Information Design>RSS
Arquitectura de Información: Una Disciplina "De Lujo" en Chile
Un resumen de la historia y estado actual del campo de la Arquitectura de Información en Chile.
Gutierrez, Malisa and Javier Velasco. AIfIA (2003). (Spanish) Articles>Web Design>Information Design
Assemble a Cross-Platform Firefox Extension
XUL is a surprisingly easy way to build cross-platform browser extensions or even stand-alone applications. Discover how to build powerful, flexible Mozilla browser extensions that go beyond the capabilities of other tools like embedded scripting languages or CGI--because they're built right into the user's browser.
Ogbuji, Uche. IBM (2007). Articles>Information Design>XML>Web Browsers
Bottoms Up: Designing Complex, Adaptive Systems
Web design is under attack. Our enemy is a dangerous meme known as reductionism. This devious adversary is spreading the notion that we can fully understand Web sites as a combination of simpler components, and that we can break the process of design into lots of quick steps and clearly defined deliverables.
Morville, Peter. New Architect (2002). Articles>Information Design>Web Design
Building a SQL Server 2005 Integration Services Package Using Visual Studio 2005
A comprehensive start from scratch and step-by-step approach to learn this important procedure. This illustrated article is your guide to SSIS designing.
Krishnaswamy, Jayaram. ASPAlliance (2006). Articles>Information Design>Web Design>SQL
Bye-Bye to Boring Page Footers
Gone are the days when a footer merely ended the page. Now it is just as likely to be an all-encompassing launchpad to other areas of the site. Typically a footer will run the full length of the layout, and it is usually used to display information at the bottom of the content hierarchy.
Collison, Simon. Vitamin (2006). Articles>Web Design>Information Design
The technical communication field lacks a place for on-line research in the historical, theoretical, and philosophical perspectives. For this reason, the idea of a Technical Communication Research Center was proposed as a way to help move the emphasis off of pedagogical and towards a more evenly balanced web site for technical communication research. Other sites are currently available for on-line research in technical communication, but not everything fits into the academic genre. We have found a market for a comprehensive research site in technical communication. The end product of TCRC will be devoted to both academics and professionals interested in both old and new research in their area of interest. Besides merely a research tool, the TCRC will also be a network for those working in the field. Through databases, email and periodical updates, the ultimate result of the end product is to connect technical communicators all over the world.
Arko, Kirsti, Leroy Steinbacher, John Velat and Dennis Walikainen. Michigan Tech University. Articles>Information Design>Web Design
Chunking Content: Toward a Rhetoric of Objects 
We need to develop a rhetoric of objects to understand the new way in which we must create and deliver content over the Web. We are facing a new multiplicity of audiences—niche groups, and even individuals, to whom we offer customization and personalization. With our new tools and new ways of thinking about what we create, we are inventing informative objects that address the needs of our audiences, letting go of the concept of a document, as we plunge into a world of small chunks of content. In this presentation, I consider how this new approach to technical communication affects our ideas of audience, invention, arrangement, style, delivery, memory, and character—the canons of traditional rhetoric.
Price, Jonathan R. STC Proceedings (2003). Articles>Information Design>Web Design>Rhetoric
Complexity Theory as a Way of Understanding our Role in the World-Wide Web
Complexity theory offers a way of understanding our role within the World Wide Web. Postulating a rhetorical object based on object-oriented analysis and design, we can harness a number of ideas from complexity theory to gain a new perspective on the Web. This paper reviews a number of complexity ideas that may help technical communicators grapple with the exponential growth in the volume of inter-related and interacting rhetorical objects on the Web, viewing the rhetorical situation as the result of the law of increasing returns, which has brought us through a phase transition to a new environment, with its own emergent properties, creating new roles for writers, and new work for managers.
Price, Jonathan R. Communication Circle, The (1999). Articles>Information Design>Theory>Web Design
Connectors for Dashboards and Portals
The building block system includes several types of Connectors that make it possible for designers and architects to link the different areas of a Dashboard together via a consistent, easily understandable navigation model. The system also ensures the resulting information architecture can grow in response to changing needs and content. There's no special stacking hierarchy for the Connectors. However, they do have an official stacking size (most are size 3) in order to keep Dashboards constructed with the building blocks internally consistent.
Lamantia, Joe. Boxes and Arrows (2007). Articles>Web Design>Information Design
At the recent XML conference, Norm Walsh hosted a nocturne on Practical RDF, the highlight of which was his tour through thenorman.walsh.name setup. From the outside you may think this is a mere blog, but it’s actually a side-effect of a frighteningly gnarly confluence of metadata streams which are shaken and stirred to produce a sprawling network of resources a small part of which you might want to peruse for Norm’s news & views. I have a picture that made the audience at the session gasp in disbelief.
Bray, Tim. Deep XML (2003). Articles>Information Design>Web Design>XML
Disease Classification and the Organization of Large-Scale Web Sites

The International Classification of Diseases (ICD) has been employed by the world's public health officials to chart the nature, frequency, and geographic origins of diseases and causes of death in human populations since the late nineteenth century. The ICD has been modified every decade since the 1890s, and a study by Bowker and Star of these changes, in concert with the work of others on the practices employed in information mapping, can be used to better understand the organization of large-scale web sites. Specifically, web designers must adapt classification schemes to fit multiple social worlds. Additionally, we need to understand that these systems can become so entrenched in our thinking that they become "invisible," thus undermining our ability to adapt them as future needs or insights arise.
Applen, J.D. IEEE Transactions on Professional Communication (2001). Articles>Information Design>Web Design>Biomedical
Diversity is Power for Specialized Sites
Small websites get less traffic than big ones, but they can still dominate their niches. For each question users ask, the Web delivers a different set of sites to provide the answers.
Nielsen, Jakob. Alertbox (2003). Articles>Web Design>Information Design
Do Internet Users Want Deep Content or Immediate Gratification?
For a long time I have been an advocate of quality content on web sites. And now I am conducting an experiment that pitches quality content against immediate gratification.
Usborne, Nick. Excess Voice (2006). Articles>Information Design>Web Design>Writing
Effective Search Engine Submission Strategies
Now that you've got a website it's time to start thinking about promoting it. Search engine listings are the number one way to generate traffic to your website.
stevenforsyth.com (2005). Articles>Web Design>Information Design>Search Engine Optimization
The Elements of User Experience 
The Web was originally conceived as a hypertextual information space; but the development of increasingly sophisticated front- and back-end technologies has fostered its use as a remote software interface.
Garrett, Jesse James. JJG.net (2002). Articles>Information Design>User Experience>Web Design
Enterprise Information Architecture: A Semantic and Organizational Foundation
People disagree on what happens when IAs grow up, but Tom Reamy offers a foundation for information architecture as it advances, grappling with problems across the enterprise.
Reamy, Tom. Boxes and Arrows (2006). Articles>Information Design>Web Design
Firefox 2.0 brought several important changes in its XML support. It's currently reaching its peak in user deployment. Learn about updated XML features in Firefox 2.0, including a controversial change to the handling of RSS Web feeds.
Ogbuji, Uche. IBM (2007). Articles>Information Design>XML>Web Browsers
Fourth-Generation Hypermedia: Some Missing Links for the World-Wide Web
World Wide Web authors must cope in a hypermedia environment analogous to second-generation computing languages, building and managing most hypermedia links using simple anchors and single-step navigation. Following this analogy, sophisticated application environments on the World Wide Web will require third- and fourth-generation hypermedia features. Implementing third- and fourth-generation hypermedia involves designing both high- level hypermedia features and the high-level authoring environments system developers build for authors to specify them. We present a set of high-level hypermedia features including typed nodes and links, link attributes, structure-based query, transclusions, warm and hot links, private and public links, hypermedia access permissions, computed personalized links, external link databases, link update mechanisms, overviews, trails, guided tours, backtracking, and history-based navigation. We ground our discussion in the hypermedia research literature, and illustrate each feature both from existing implementations and a running scenario. We also give some direction for implementing these on the World Wide Web and in other information systems.
Open University, The (1997). Articles>Information Design>Hypertext>Web Design
The Google Sandbox and How To Get Out
The Google Sandbox is a filter that was put in place in about March of 2004. New websites with new domain names can take 6 to 12 months to get decent rankings on Google. Some are reporting stays of up to 18 months. The Sandbox seems to affect nearly all new websites placing them on probation. Similarly, websites that have made comprehensive redesigns have been caught up in this Sandbox. Does this Sandbox Really Exist, or is it just part of the Google algorithm? This has been a big controversy with many different opinions. Most now believe that this is an algorithm. In either case, the Sandbox functions to keep new sites from shooting to the top of Google in just a few weeks and overtaking quality sites that have been around for many years. This appears to be an initiation period for new websites.
Williams, Doug. stevenforsyth.com (2006). Articles>Web Design>Information Design>Search Engine Optimization
Google Search Engine Optimisation and their 80/20 Rule
Google's increasing use of anti-spam features has meant that optimising websites for Google has become much harder and it's now not just a case of opening your websites source files in notepad, adding some keywords into your various HTML tags, uploading your files and waiting for the results. In fact in my opinion and I'm sure others will agree with me, this type of optimisation, commonly referred to as onpage optimisation will only ever be 20% effective at achieving rankings for any keywords which are even mildly competitive. Those of us who aced maths in school will know this leaves us with 80% unaccounted for.
Callan, David. stevenforsyth.com (2005). Articles>Web Design>Information Design>Search Engine Optimization
"Here, Just Stick this Document on the Web": Planning Usable Web Documents 
Drawn by the lure of being 'on the Web' and wanting a quick Web presence, corporate clients increasingly ask information developers to take an existing paper document and 'just stick it on the Web.' This request may arise without considering whether the Web is appropriate, whether the document can or will be used in this medium, or whether the target audience even has Web access! If you’re the information developer asked to turn existing information into a Web document, take comfort: your careful analysis and preparation can make the result a usable Web site, not just an information dump.
Collins, William L., Elinor L. Knodel and Michael V. Mahoney. STC Proceedings (1997). Articles>Information Design>Web Design
Hierarchies in Online Information: Balancing Depth and Breadth 
Hart explains how understanding hierarchies--the order in which information is grouped--can help you choose an appropriate balance between the depth and breadth of your online information.
Hart, Geoffrey J.S. Intercom (2007). Articles>Information Design>Web Design>Online
How to Make a Faceted Classification and Put It On the Web
Describes when to use faceted classification on web sites and provides instruction for creating a faceted classification system.
Denton, William. William Denton (2003). Articles>Information Design>Web Design
How to Make Wireless Directory Services Useful
Wireless directory services need to recognize both the limitations and the benefits of mobile phones, by making search results more to-the-point and context-sensitive.
Baker, Adam. Merges.net (2001). Articles>Information Design>Wireless Web
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