Enterprise Agility: SOX and Enterprise Information Integration  

The intent of Sarbanes-Oxley (SOX) can be characterized as risk reduction: reduce errors, inhibit fraud, and provide shareholders with transparent equal-access to material knowledge. But implementation is principally procedural controls and documentation, under threat of penalty. The vague parts of SOX are where the real leverage lies: principles of intent, and corporate transparency.

Dove, Rick. Paradigm Shift International (2005). Articles>Knowledge Management>Information Design>Documentation

Information Planning for Successful Online Documentation  

Creating an information plan should be the first phase of any publication development life cycle, whether hard copy or online. The plan is a tool for reporting the results of your research about your audience, their tasks, the market, and the product. The plan presents the basic organization and content of the publications you intend to build, effectively directing the documentation team to produce a publication with very specific goals in mind.

Stevens, Dawn M. STC Proceedings (1996). Articles>Information Design>Management>Documentation

What Information Developers Can Learn from Software Developers 

The shift in information development from a narrative to a modular writing style reflects the established shift towards modularization of source code. What can information developers learn from software developers? What are the challenges and benefits of the modular approach?

Higgins, Paul. TC World (2009). Articles>Information Design>Content Management>Documentation