A directory of resources inthe field of technical communication.

Articles>Information Design

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Document Models and XML Vocabulary Building for Business Users

Our work presents an experiment with a modeling tool that captures domain knowledge in a fashion natural to business users while producing formal models for use in IT processes. We demonstrate the use of this tool for designing XML Schemas.

Spraregen, Susan L. and Douglas Lovell. IDEAlliance (2004). Articles>Information Design>Standards>XML


Documenting in N-Dimensional Space

As technical communicators, we are being challenged with how to structure information in a multiple dimensional space made possible with Web technology.

Albing, Bill. KeyContent.org (2005). Articles>Documentation>Information Design


Documenting Schemas   (PDF)

The issue of documenting schemas—or any machine readable language—goes beyond simple additions of comments. Thereal challengeistocreateschemasthat arereadablebothdirectlybylookingat their sourcecodeandbydocumentation extraction tools.

van der Vlist, Eric. O'Reilly and Associates (2001). Articles>Information Design>XML>Documentation


Does Online Help Need an Overall Structure?

The way I learned to write documentation was that you started work on a new project by spending a decent amount of time getting to know your subject matter. I don't mean getting to know the software, I mean getting an understanding of the environment in which the software will be used and the reason for its existence - that is: what's the real value of the software to its users and what do they want to achieve by using it?

Christie, Alistair. ITauthor (2010). Articles>Documentation>Information Design>Technical Writing


Dogmas Are Meant to be Broken: An Interview with Eric Reiss

With training in everything from stage design to Egyptology to hypertext games to web projects, Reiss has had extensive practice in finding out what makes an experience work. Could these be the principles I've been waiting for? I tracked down Reiss in Vancouver to find out.

Danzico, Liz. Boxes and Arrows (2006). Articles>Information Design>Theory>Minimalism


Doing Today's Job with Yesterday's Tools

Where is the software that can help us cope with the massive amounts of information that we deal with on a daily basis? Patrick Dubroy points out the problems with current personal information management, and makes suggestions about how to improve the situation.

Dubroy, Patrick. Boxes and Arrows (2007). Articles>Information Design


Drinking or Drowning in the Information Confluence

Data given context is information, and information put to use is knowledge. With that definition, the idea that more and better access to all forms of information does not necessarily mean we are getting more and better knowledge to help us through our daily lives. With real knowledge as the goal, independent information sources need to be united to provide better comprehension of the world around us. Knowledge that instills a higher level of organization and understanding of topics relevant to our lives is the ultimate goal. It’s not the quantity of information, but the quality of the knowledge that we need.

Mashstream (2007). Articles>Knowledge Management>Information Design


DTD Tutorial

DTD is described in XML 1.0 standard. In this tutorial basic DTD features are demonstrated on many examples.

Nic, Miloslav. Zvon (2000). Articles>Information Design>XML


DTD Tutorial

DTD está descrito en XML 1.0 standard. En este tutorial se muestran las características básicas de una DTD a través de ejemplos.

Nic, Miloslav. Zvon (2000). (Spanish) Articles>Information Design>XML


Dublin Core Conference Summary 2003

What is Dublin Core? And why would you need a whole conference about it? The end of September and beginning of October brought representatives from various countries around the world to a sunny and warm Seattle, Washington, host of the 2003 Dublin Core Conference.

Gonzales-Chan, Madonnalisa and Sarah Rice. Boxes and Arrows (2003). Articles>Information Design>XML>Metadata


Dublin Core Corporate Circles of Interest

The 2002 Dublin Core annual conference and workshop marked the beginning of a new effort by the Dublin Core Metadata Initiative (DCMI) to involve members of the corporate world in the evolution and application of the Dublin Core standard. The first meetings of two DCMI Circles of Interest were held on Monday, October 14, 2002, followed the next day by a panel session with several members of the Circles presenting their initial observations and conclusions to the wider conference.

Crandall, Mike. Montague Institute Review (2002). Articles>Information Design>XML>Metadata


DUX—Five Lessons Learned

Normally I would write a traditional conference overview to inform people about the recent Designing for User Experiences conference (DUX) held in San Francisco, June 6-8. Instead, I would like to impart a few of the impressions I came away with and recommend that everyone go to the AIGA Case Study Archive to read the papers that were accepted.

Malone, Erin. Boxes and Arrows (2003). Articles>Information Design>User Interface


Dynamic Hypertext: Querying and Linking   (peer-reviewed)

There are many models of hypertext, distinguished by a number of factors such as the underlying semantic data model (link typing and node typing), the degree of dynamic linking in the hypertext, and how dynamism and other behaviours are implemented. This essay examines a particular approach to dynamism in hypertext, based on the degree of similarity between a text passage in a source node and the text of a target node. It reviews work carried out over the past decade in creating systems for markup-based querying and dynamic hypertext, with particular emphasis on a model of dynamic hypertext that computes hypertext links on the fly using queries.

Bodner, Richard and Mark Chignell. ACM Computing Surveys (1999). Articles>Information Design>Hypertext>Semantic


ECMAScript for XML (E4X): A Simpler Programming Model

Developing software to create, navigate and manipulate XML data has become a significant part of almost every developer's job. Developers are inundated with a wide variety of data encoded in XML, including web pages, web services, deployment descriptors, configuration files, project make files and a variety of XML vocabularies for vertical industries (from purchase orders to target lists).

Schneider, John. IDEAlliance (2004). Articles>Information Design>XML>JavaScript


Edit XML Documents with Emacs and nXML

The nXML mode for GNU Emacs provides a powerful environment for creating valid XML documents.

O'Reilly and Associates (2005). Articles>Information Design>XML


Editing Forms in Acrobat 6   (PDF)

The Form tool as we know has been abandoned. There is now a Field tool which is subdivided into tools for the individual field types.

Wyss, Max. PDFzone (2004). Articles>Information Design>Forms>Adobe Acrobat


Educating the Information Architect

The good news is that the job market for information architects is exploding. Searches on sites like Monster.com regularly turn up 200 to 300 postings for "information architects." From consulting firms like Argus and Scient to e-businesses like LookSmart to Fortune 500's like Cisco, everyone is desperately seeking information architects. The bad news is that there's no established educational degree program geared specifically to meet the needs of aspiring information architects.

Morville, Peter. Argus Center (2000). Articles>Education>Information Design


Education for Librarianship and Information Studies: Fit for Purpose?   (peer-reviewed)   (members only)

As this issue of the journal goes to press, the Europe-wide professional bodies representing the Schools of Librarianship and Information Studies (EUCLID -- The European Association for Library and Information Education and Research) and the Library Associations (EBLIDA -- the European Bureau of Library, Information and Documentation Associations) will be meeting together for the rst time since they were both founded some 15 years ago. The meeting is intended to focus on the effects of profound social changes related to digitization, multiculturalism and the growth of the knowledge economy.

Johnson, Ian M. Information Development (2007). Articles>Education>Information Design


Effective Data Filtering

This article discusses writing software that helps the user effectively work with large amounts of data. The approach that I will describe is called filtering.

Rowe, Robert. VBMySQL.com (2004). Articles>Information Design>Databases


Effective Search Engine Submission Strategies

Now that you've got a website it's time to start thinking about promoting it. Search engine listings are the number one way to generate traffic to your website.

stevenforsyth.com (2005). Articles>Web Design>Information Design>Search Engine Optimization


The Effects of Headings in Information Mapping on Search Speed and Evaluation of a Brief Health Education Text   (peer-reviewed)   (members only)

The accessibility of written information becomes an increasingly relevant issue in today's information-dense society. Although headings are generally known to signal textual content and thus aid access, it remains unclear how frequently headings should be used for optimal document use. Information Mapping© is a text writing method that systematically splits up text in chunks accompanied by headings. The present paper presents a study in which a print health education document was varied systematically in accordance with the Information Mapping method, to examine the effects of heading frequency and information order on participants' search speed and their evaluation of the text layout. Results showed that the presence of headings in a text indeed contributed to easier access in the search tasks. Although no differences in search speed were found with varying numbers of headings in the text, some subjective opinions were in favour of the version with most headings. The different information order of the Information Mapping text had no effect.

Kools, Marieke, Robert A.C. Ruiter and Margaretha W.J. van de Wiel. Journal of Information Science (2008). Articles>Document Design>Information Design>Scientific Communication


Efficient XML Encoding Town Hall

Binary XML has been a controversial and hotly debated topic in the XML community for many years. The XML 1.x syntax is very flexible and provides a common information representation for a vast array of systems. The XML marketplace has generated a seemingly endless collection of low cost, high quality, rapidly evolving technologies that make creating, sharing, manipulating, securing and accessing information easier. Systems that have adopted XML are cashing in on the economic and interoperability benefits of the XML marketplace. Some believe the introduction of a second, more efficient encoding for XML information would drastically reduce or destroy the flexibility or interoperability benefits of XML.

Rollman, Rich and John Schneider. IDEAlliance (2004). Articles>Information Design>Government>XML


The Electric XML Acid Test

This will be the story of my life from the time my boss came to me and said, 'Hey, maybe we could do that Knowledge Base in XML. I hear good things about that XML,' to the time that I figured out everything I needed to know and deployed a fully functional XML knowledge base to the world.

Robotti, Anne. KeyContent.org (2006). Articles>Information Design>XML


Electronic Publishing of Scientific Manuscripts

To write a chapter about a topic which is so new and developing so rapidly that changes take place just about everyday is an interesting challenge. What I hope to accomplish in these few pages is to explain what electronic publishing is and explore a number of issues associated with this new area of information dissemination. Yes!, this is a new area of dissemination! And perhaps this is the place to start - by defining electronic publishing. Electronic publishing is a new form of communication. Electronic publishing, for the purposes of scholarly scientific presentation of results, is the creation of a scholarly work which is in a totally electronic (non-paper) form from its creation to its publication or dissemination. An electronic journal is a product that was specifically developed and designed for the Internet, a product which is not re-worked printed material that is delivered electronically. As I hope to show in this chapter, electronic journals and electronic publishing is much more than an alternat

Heller, Stephen R. hellers.com. Articles>Scientific Communication>Information Design


The Elements of User Experience   (PDF)

The Web was originally conceived as a hypertextual information space; but the development of increasingly sophisticated front- and back-end technologies has fostered its use as a remote software interface.

Garrett, Jesse James. JJG.net (2002). Articles>Information Design>User Experience>Web Design



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