Ask the Indexer: Get Answers to your Indexing Questions from Experienced Technical Indexers 
After brief introductions by 4 panelists who are all members of the Indexing SIG (and experienced indexers and technical writers), we plan to discuss Frequently Asked Questions (FAQs) about indexing, and allow plenty of time for questions.
Bonura, Larry S., Dick Evans, Joan K. Griffitts and Peg Mauer. STC Proceedings (1999). Articles>Indexing>Technical Editing>FAQ