Indexing America Online (Part One)  

Indexing America Online was the most absurdly daunting project I had ever faced. This article is the story of that contract.

Maislin, Seth A. STC Indexing SIG (1998). Articles>Indexing>Online>Search

Indexing America Online (Part Two)  

To deal with AOL's size, I contracted others to help me with 'the dirty work' of typing search words in the database records. At the height of the project, four people worked in a large room at open desks. Although I was in charge of the project, most of the nitty gritty was accomplished by two other individuals. Following my lead, they reviewed each of the AOL pages, decided the important concepts of each area, and chose representative vocabulary. With their assistance and the involvement of several Songline employ- ees, the project took under one year, from the initial planning stages through testing, review, and summary. In theory, then, AOL's size could be conquered by allowing enough time to complete the project and contracting enough indexers to do the work.

Maislin, Seth A. STC Indexing SIG (1998). Articles>Indexing>Online>Search