The American Society of Indexers identifies criteria for measuring a great index. An index is not an inverted table of contents, nor is it a simple listing of where certain terms appear in a document. An index consists of a 'compiled list of topics covered in the work, prepared with the reader’s needs in mind.'
Brown, Fred. Allegro Time! (2001). Articles>Indexing>Assessment
Recently on INDEX-L, the indexer’s listserv, there was a thread on quotes about the value of indexing. See the article for some select examples.
Brown, Fred. Allegro Time! (2001). Articles>Indexing>Assessment
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