A directory of resources inthe field of technical communication.

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1.
#18647

Adding to Your Tool Box

You've applied and interviewed for a position, but you don't get it because you don't have a particular skill set that the employer needs. You want to learn a new tool, but the software is expensive and you can't afford to spend a lot of money on software at this time. Do either of these scenarios sound familiar to you? If they do, you have some options for learning new tools and can add to your portfolio at the same time.This article looks at the options that you have for learning software -- teaching yourself, taking classes, volunteering, and on-the-job training.

Puffer, Paula. STC Northeast Ohio (2001). Articles>Education>Software>Volunteering

2.
#20493

Beyond the Borders of   (link broken)

The field of technical communication is in many ways inscribed by technology. As a result, technical communication programs not only must provide students with a foundation in the theory and practice of the field, but also must give students some level of proficiency in the technology tools they will need to put that knowledge into service in the workplace.

Brumberger, Eva R. CPTSC Proceedings (2003). Articles>Education>Instructional Design>Software

3.
#30371

A Discussion and Annotated Bibliography of Research on the Use of Style Checkers in the Computer-Assisted Writing Classroom   (PDF)

Style checkers are software programs designed as writing tools. Despite their popularity in both academic and industrial settings, the effectiveness and advisability of using the technology is still unproven. A main issue is the ability of users to determine whether the program's suggestions are useful and to ignore inappropriate advice. Freshmen composition students, beginning technical writing students, and advanced technical writing students were asked to mark all suggestions made by RightWriter 4.0 as 'useful,' 'wrong,' or 'ignored.' Results show that all students ignored approximately 50% of the suggestions; however, freshman writers perceived a larger percentage of the suggestions that they ignored to be wrong rather than just not useful.

Moosally, Michelle J. and Roland D. Nerd. STC Proceedings (1993). Articles>Research>Education>Software

4.
#21238

From Writer to Trainer: Designing an Effective Technical Training Class   (PDF)

You spend six months working side by side with the designers and engineers, learning every nuance of the new system. You then spend another six months writing a complete set of training and reference manuals. Face it, you know this system inside and out. So it should come as no surprise when your boss decides you are the perfect person to conduct the training class.

Michaels, Dana. STC Proceedings (1995). Articles>Education>Instructional Design>Software

5.
#19735

Handling Software Failures: Need For Effective Training

The cost of software failure in terms of schedule overruns and poor quality are well known.

Kumail, S.M. Nafay and Gaurav Chadha. Indus (2003). Articles>Education>Software

6.
#20083

Teaching Technology: Immersing Students in a High Tech Environment   (PDF)

Teachers of technical communication should not simply focus on what tools to use in the classroom and how to use them. We should consider what happens when we use technology. In this presentation, we attempt to answer that question and to demonstrate what technologies the Cedarville professional writing faculty employ to accomplish their learning objectives.

Harrier, Sandra W., Donald M. Humphreys and Philip Wittmer. STC Proceedings (1997). Articles>Education>Software

7.
#14945

Tools Training for the Technical Communicator

When we started our training room at Ace Communications, the goal was to offer hands-on training in the tools of the trade for technical communicators. Even though there is continuity in the core tools used in the profession, there is enough evolution in the design and application of these tools to warrant ongoing training, even for experienced users. The experience of running both a training business and a consulting/staffing business points out that the most successful technical communicators combine extremely strong inter-personal skills with ongoing tools training.

Ace, Mark. STC Williamette Valley (2002). Articles>Education>Technology>Software

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