TPC Program Snapshots: Developing Curricula and Addressing Challenges

This article reports results from a survey of US technical and professional communication undergraduate programs concerning core concepts emphasized and most commonly taught procedures, skills, and tools. Snapshot views of current programs are derived from the results, and the developmental processes and directions of four new programs are described in more detail. The article concludes with challenges for programs to maintain humanistic concerns while also providing effective professional and technical preparation.
Allen, Nancy J. and Steven T. Benninghoff. Technical Communication Quarterly (2004). Articles>Education>Management>Case Studies
Web Content Management Systems in Higher Education 
A case study of a university-wide implementation of a web content management system at Gonzaga University.
Powel, Wayne and Chris Gill. Educause (2003). Articles>Content Management>Education>Case Studies
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