Incorporating Human-Computer Interface (HCI) Technology Into the Technical Writer’s Role  

At last year’s STC corlference in Seattle, Dr. Donald Norman spoke about the technical writing community becoming an integral part qf the design/development team. The HCI certificate program qfered through Renesselaer Polytechnic Institute @PI,) provides information and teaches skills that enable the technical communicator to become a valuable part of that team. This paper discusses my experience incorporating what I learned in the HCI class on a work project.

Oakley, Joanne. STC Proceedings (1997). Articles>Education>Human Computer Interaction>Technical Writing