A directory of resources inthe field of technical communication.

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1.
#26501

ABET Countdown   (PDF)

How could four letters strike such fear in the hearts of normally stalwart faculty? Why would administrators loathe the mere mention of the word 'accreditation'? The source of their fear and frustration is a cycle of evaluation, assessment, and reporting that constitutes a six-year accreditation period.

Williams, Julia M. IEEE PCS (2006). Articles>Education>Academic>Engineering

2.
#23379

Across the Great Divide: Embedding Technical Communication into an Engineering Curriculum

The University of Maine has begun a multi-year effort to redesign the way it teaches technical communication to students in the College of Engineering. At its core, this new design will mean replacing the existing requirement of a stand alone course in technical communication.

Adams, David. CPTSC Proceedings (2003). Articles>Education>Engineering

3.
#29540

Comments on Lab Reports by Mechanical Engineering Teaching Assistants: Typical Practices and Effects of Using a Grading Rubric   (peer-reviewed)   (members only)

Many engineering undergraduates receive their first and perhaps most intensive exposure to engineering communication through writing lab reports in lab courses taught by graduate teaching assistants (TAs). Most of the TAs' teaching of writing happens through their comments on students' lab reports. Technical writing faculty need to be aware of TAs' response practices so they can build on or counteract that instruction as needed. This study examines the response practices of two TAs and the ways the practices shifted after the TAs began using a grading rubric. The analysis reveals distinct patterns in focus and mode, some reflecting best practices and some not. It also indicates encouraging changes after the TAs started using the grading rubric. The TAs' marginalia became more content focused and specific and, perhaps most important, less authoritative and more likely to reflect a coaching mode. The article concludes with implications for technical writing courses.

Taylor, Summer Smith. Journal of Business and Technical Communication (2007). Articles>Education>TC>Engineering

4.
#30137

Educating Engineers to Communicate in the 21st Century: University of California, Santa Barbara's First Year Engineering Communication Sequence   (PDF)

The Engineering Writing sequence at the University of California, Santa Barbara, teaches fundamental college writing and research skills emphasizing the discourse and genres common to professional engineering. The first quarter emphasizes library, electronic-database, and literature-type searches, culminating in a literature review on a current technological topic. The second quarter integrates primary research and interviewing with the above, while the students design solutions to actual university building and plant resource problems. The third quarter involves advanced issues of document design and publication, as students post web sites not only pertinent to this year's theme, Engineering and the Environment, but also useful to the local community.

Yatchisin, George, LeeAnne Kryder, Marty Williams and Mark Kerr. STC Proceedings (1998). Articles>Education>Writing>Engineering

5.
#13838

From Page to Stage: How Theories of Genre and Situated Learning Help Introduce Engineering Students to Discipline-Specific Communication   (PDF)   (peer-reviewed)   (members only)

This article describes a discipline-specific communication course for engineering students offered by a Canadian university. The pedagogy of this course is based on North American theories of genre and theories of situated learning. In keeping with these theories, the course provides a context in which students acquire rhetorical skills and strategies necessary to integrate into a discipline-specific discourse community. The authors argue that such a pedagogical approach can be used to design communication courses tailored to the needs of any discipline if the following three key conditions are met: assignments are connected to subject matter courses, a dialogic environment is provided, and the nature of assignments allows students to build on their learning experiences in the course.

Artemeva, Natasha, Susan Logie and Jennie St-Martin. Technical Communication Quarterly (1999). Articles>Education>Engineering>Writing

6.
#13893

Writing4Practice in Engineering Courses: Implementation and Assessment Approaches   (PDF)   (peer-reviewed)   (members only)

In this article, we analyze a two-semester effort to integrate writing instruction into a multi-disciplinary sophomore engineering design course in Northern Arizona University’s College of Engineering and Technology. Specifically, we describe the programmatic implementation and assessment approach to evaluate whether student writing improved over the course of the semester. After discussing the reasons for taking a writing-intensive approach to engineering, we analyze the results of a pre- and post-test administered over the span of an academic semester. Although the outcome of our assessment did not show significant improvement, we argue that writing instruction is important for increasing students’ overall learning skills. We conclude by pointing out several benefits and disadvantages of trying to assess writing improvement over two one-semester periods.

Gruber, Sibylle, Debra Larson, David Scott and Melvin Neville. Technical Communication Quarterly (1999). Articles>Education>Engineering

7.
#28889

The Impact of Web-Based Learning Supplements on Engineering Students in India: A Study with Audio-visual Aids   (peer-reviewed)   (members only)

The incorporation of Information and Communications Technologies (ICT) in the teaching-learning process of technical education programs in Indian universities is a relatively recent and gradual phenomenon. Most technical education colleges in the country still follow the traditional classroom and blackboard oriented teaching approach. This study, conducted on a group of engineering students at Agra, India, evaluated the impact of using web-based audio-visual study aids alongside (and as a supplement to) the traditional classroom teaching methodology and observed a substantial improvement in the students' academic performance.

Sinha, Madhulika. International Journal for Technical Communication (2007). Articles>Education>Engineering>Online

8.
#13912

Integrating Technical Editing Students into a Multidisciplinary Engineering Project   (PDF)   (peer-reviewed)   (members only)

A three-year experiment in integrating technical editing students into a multidisciplinary engineering design project developed several ways of helping students apply classroom learning to practical problems. Each year, the engineering students formed Integrated Product Teams (IPTs) and the technical editing students provided editorial support, first as full members of IPTs, then as separate editorial support teams. Research from cooperative learning and teamwork indicates strategies and techniques for best integrating the technical editing students.

Norman, Rose L. and Robert A. Frederick. Technical Communication Quarterly (2000). Articles>Education>Engineering

9.
#30151

Interacting with Engineering and Industry, Using Instructional Technologies in Technical Communication Education   (PDF)

The evolving roles of technical communicators threaten the comfortable assumptions of many educators who see themselves as primarily writing teachers. These threats can become opportunities if we perceive ourselves as participants in the evolving paradigms. This new perception requires significant interaction with colleagues. As we start to see ourselves as collaborators at work, in education, across disciplines and boundaries, we can make larger contributions and can enjoy greater professional recognition. Technical communicators can be partners with engineering faculty in developing innovative curricula; can achieve educational objectives by becoming partners with industry and practitioners; and can lead the shift in education through instructional technology.

Davis, Matjorie T., Helen M. Grady and David C. Leonard. STC Proceedings (1997). Articles>Education>Instructional Design>Engineering

10.
#20569

An Interdisciplinary Course in Technical Communication   (peer-reviewed)   (members only)

Adresses engineering students' complaints that technical communication courses are not relevant to their major area of study. Describes a joint course in metallurgical engineering and English taught in the same classroom, with credit given in both subjects.

Andrews, Deborah C. Technical Communication Online (2003). Articles>Education>TC>Engineering

11.
#22979

Introducing Engineering Students to Intellectual Teamwork: The Teaching and Practice of Peer Feedback in the Professional Communication Classroom   (PDF)   (peer-reviewed)

A rich discussion of collaboration as integral to writing in academia and the workplace has been on-going for some time among writing instructors and researchers. The outcomes of this discussion have convinced some writing instructors to promote peer feedback as one of the forms of collaborative writing in the classroom. In this paper we report on the preliminary stages of a longitudinal study of the role and place of peer feedback in the development of students' writing.

Artemeva, Natasha and Susan Logie. LLAD (2002). Articles>Education>Engineering>Collaboration

12.
#13825

Learning to Write: Learning about Sustainability   (peer-reviewed)

I had been involved with a program at Clemson to integrate laptop computers into the engineering curriculum. In this pilot project, I had taught first-year writing since 1998 to engineering and science majors using their own laptops in classrooms equipped with ethernet connections and a video projector. This proved to be a rich environment for sharing work and collaborating among ourselves. I wanted to see whether we could extend our collaborations to other Clemson classrooms. Mary Haque (a professor in Clemson University’s Horticulture Department) and I decided that my first-year composition classes could collaborate with her horticulture classes.

Longo, Bernadette. Kairos (2001). Articles>Education>Engineering>Writing

13.
#21805

Linking Industry Best Practices and EC3(g) Assessment in Engineering Communication

Enthusiastic comments about 3(g)--one of the most widely appreciated ABET 2000 criteria--have masked disagreements about what 'effectiveness' is and how it should be defined in relation to schools' missions. Most of the methods that have been recommended for assessing engineering communication imitate procedures used for large-scale testing in English composition. The main purpose of this paper is to show that these methods have nothing to do with effectiveness or audience, and that they provide meager feedback to guide curriculum improvement. This uncertainty provides an opportunity for cooperation between engineering and communication faculty in individual institutions as well as between ASEE and professional organizations in engineering communication. Continuous monitoring and evaluation of industry best practices seem well suited to provide engineering schools with assessment strategies that can be updated as communication practices in industry change. Research projects should focus on exemplars' adaptations to new technologies and audiences. Collaboration between organizations for technical communication and the ASEE and between faculty from engineering and faculty from technical communication on individual campuses can ensure that engineering programs are realistically preparing students to meet future challenges.

Driskill, Linda. Rice University (2000). Articles>Education>Engineering>Assessment

14.
#31646

Making Connections: Teaching Writing to Engineers and Technical Writers in a Multicultural Environment   (PDF)   (members only)

Teaching writing to engineering students representing Indian, Middle Eastern, Asian, and American cultures can be daunting as their cultural perceptions of time, gender, source of authority, individualism and risk taking, affect learning styles. However, despite cultural differences, many International students have no difficulty with much of American instruction and, in some cases, perform better than American students. Their ability to adapt to American instruction appears to depend primarily on the educational goals of their cultures.

Boiarsky, Carolyn. IEEE PCS (2008). Articles>Education>Technical Writing>Engineering

15.
#29865

Mentoring the Next Generation: Ethics and Professionalism for Engineers   (PDF)

Freshman engineering students are bombarded with classes in chemistry, physics, math and other highly technical and demanding courses. This intense schedule leaves little time for learning other important subjects critical to future engineers such as ethics and professionalism. The College of Engineering and the Writing Program at the University of California Santa Barbara offer a unique sequence of courses that meet general education requirements while also addressing the development of ethics and professionalism in future engineers by using a combination of case studies, practical applications and readings.

Kryder, LeeAnne G. and Janet L. Mizrahi. STC Proceedings (2004). Articles>Education>Ethics>Engineering

16.
#13902

Responding to Technical Writing in an Introductory Engineering Class: The Role of Genre and Discipline   (PDF)   (peer-reviewed)   (members only)

A case study of an experienced professor's comments on a design report in a first-year engineering class was conducted over the period of an academic year. When compared with the commenting styles of technical writing teachers, the engineering professor's comments were found to be highly directive, and thus at odds with the preference for facilitative comments that prevails in composition studies. However, differences in genre conventions explain much of the discrepancy.

Miller, Paul, Jaye Bausser and Audeen Fentiman. Technical Communication Quarterly (1998). Articles>Education>Engineering>Technical Writing

17.
#21806

Rethinking the Evaluation of Writing in Engineering Courses  (link broken)   (PDF)

The objective of this paper is to bring about a reevaluation of writing assessment practices in engineering classes. The authors begin by drawing rhetoric (the knowledge base of effective technical communication) and engineering together, explaining how engineering work is rhetorical. From this theoretical vantage point, the authors argue for a change in engineering writing assessment practices. Specifically, they argue for an approach that favors formative assessment (focused on writing comments that lead to both better writing and better engineering) over summative assessment (which sees writing ability as separate from engineering design). The authors continue by revealing a scoring guide for the formative assessment of engineering reports, and detailing the process by which such a scoring guide may be created. Each criterion in the scoring guide is explained in terms of the rhetorical and engineering principles that it simultaneously addresses.

Swarts, Jason and Lee Odell. Rice University (2001). Articles>Education>Engineering>Technical Writing

18.
#24507

Technical Communication Instruction in Engineering Schools: A Survey of Top-Ranked U.S. and Canadian Programs   (peer-reviewed)   (members only)

This survey of 73 top-ranked U.S. and Canadian engineering schools examines initiatives that engineering schools are taking to improve communication instruction for their students. The survey reveals that 50% of the U.S. schools and 80% of the Canadian schools require a course in technical communication. About 33% of the schools utilize some form of integrated communication instruction, and another 33% offer elective courses in communication. Just 10 schools have created engineering communication centers to provide additional individualized coaching and feedback for their students. The most comprehensive preparation that engineering schools provide is a communication-across-the-curriculum approach that combines these instructional methods to offer concentrated instruction, continual practice, situated learning, and individualized feedback.

Reave, Laura. Journal of Business and Technical Communication (2004). Articles>Education>TC>Engineering

19.
#29147

Ten Engineers Reading: Disjunctions Between Preference and Practice in Civil Engineering Faculty Responses   (peer-reviewed)   (members only)

Previous research has indicated that engineering faculty do not follow best practices when commenting on students' technical writing. However, it is unclear whether the faculty prefer to comment in these ineffective ways, or whether they prefer more effective practices but simply do not enact them. This study adapts a well known study of response in composition to ask whether engineering faculty prefer authoritative, form-focused comments, or whether they may prefer to write different sorts of comments. We asked ten civil engineering faculty to comment on a sample paper and then rank their preferences for provided versions of comments on the same paper. One provided version emphasized comments on content, one emphasized comments on form, and one was balanced. Comparisons of the respondents' preferences and practices suggest that the engineering faculty recognize and value content-focused, non-authoritative responses, but generally do not write comments that conform to these values. We consider the implication of these findings for research on response to technical writing as well as for technical writing faculty in their own course. While recognizing the need for more research, we also discuss ways in which writing professionals, including WAC administrators and technical writing professors, can encourage engineering faculty to enact their preferences for response styles that reflect best practices.

Smith Taylor, Summer and Martha D. Patton. Journal of Technical Writing and Communication (2006). Articles>Education>Engineering>Writing

20.
#22984

Through the Looking Glass: Identifying Causes of the Alice-Syndrome in Undergraduate Engineering Writers

This study grew out of a question asked by an engineering professor at the University of Windsor, Peter Frise, who observed while reading design proposals from his fourth year students: 'Many of these kids actually write like engineers! What accounts for the difference between those who do and those who don't?' Peter had just moved from teaching Engineering at Carleton where he specialized in introducing first-year students to their engineering studies. In Windsor, his responsibilities had shifted to primarily fourth-year and graduate students. He remembered only too well how ineffective and unengineering-like the writing of his first year students had been. We picked up Peter's question and began to collect data.

Artemeva, Natasha and Janna Fox. Newsletter of the CASLL (2003). Articles>Education>Engineering

21.
#26577

Topic-Raising in Tutoring Sessions Involving Writing Tutors and Engineering Students   (PDF)

The paper examines whether writing tutors control the subject matter discussed in tutoring sessions with engineering students, topic-raising in six tutoring sessions was analyzed. Over 81% of the topics were raised by tutors, suggesting tutors control subject matter. To examine the subject matter that tutors and students focused upon, topics were categorized by type. Over 55% of the topics raised were related to sentence clarity, conciseness, and mechanics. Tutors and students also raised topics related to content, rhetorical situation, and textual organization and formatting. Writing tutors and engineering students focus on sentence-level issues even though students might benefit from more attention to discourse-level issues.

Mackiewicz, Jo M. Association for Business Communication (2004). Articles>Education>Writing>Engineering

22.
#22982

Traveling in Space and Time: A Study of Learning Trajectories in Student Acquisition of Engineering Communication Strategies

My preliminary studies have shown that students do indeed acquire basic communication strategies appropriate for their chosen field that help them to become acculturated in workplace contexts. In other words, they begin to genre their 'way through social interactions, choosing the correct form in response to each communicative situation [they] encounter,' which they do 'with varying degree of mastery'. The subject of my CCCC 2003 presentation is a series of events that occurred in the life of one of my longitudinal study participants. In the presentation, I related these events to the audience and then analyzed them using Rhetorical Genre Studies as a theoretical tool.

Artemeva, Natasha. Newsletter of the CASLL (2003). Articles>Education>Engineering>Writing

23.
#13916

Using Portfolios to Evaluate Service Courses as Part of an Engineering Writing Program   (PDF)   (peer-reviewed)   (members only)

Assessing the efficacy of technical communication service courses is a complex task, yet it is a task that service course providers should embrace as an opportunity to learn more about student and faculty needs and to update and improve curricula. This assessment has become more immediate for many educators because of ABET 2000 (Accreditation Board for Engineering and Technology), a comprehensive revamping of the way engineering programs are accredited. ABET 2000 criteria require that engineering programs provide evidence of the efficacy of all instruction, including communication. When the new ABET criteria were released, we had already begun a comprehensive evaluation of not only our service courses but also the total writing experience of engineering students at the University of Washington. This paper gives a theoretical rationale for a portfolio evaluation project and describes a directly applicable structure and procedure for such a project.

Scott, Cathie and Carolyn Plumb. Technical Communication Quarterly (1999). Articles>Education>Engineering>Assessment

24.
#31021

Want to Talk About...: A Rhetorical Analysis of the Introductions of 40 Speeches About Engineering   (peer-reviewed)   (members only)

This article investigates the introductions of 40 professional speeches from a rhetorical perspective to address the problems audiences seem to have with presentations about engineering. The authors use an exordial model that they derived from classical manuals on rhetoric. This model enumerates and groups rhetorical exordial techniques into 3 main functions: attentum, benevolum, and docilem . The study shows that rhetorically complete introductions are rare. Most of the speakers seemed to prefer a content-oriented, direct approach (docilem) in their introductions and seldom used techniques to garner the audience's attention (attentum) or sympathy (benevolum). The article concludes with an evaluation of the exordial model and a discussion of the study's pedagogical implications.

Van De Mieroop, Dorien, Jaap de Jong and Bas Andeweg. Journal of Business and Technical Communication (2008). Articles>Education>Rhetoric>Engineering

25.
#31669

What Do We Gain by Assessment?

The question, what do we gain by assessment, is one that has been asked more and more often by engineering educators. They ask the question even as the changes in accreditation brought on by ABET, Inc. and the Engineering Criteria have been cemented in programs both in the United States and abroad.

Williams, Julia M. IEEE PCS (2008). Articles>Education>Assessment>Engineering

 
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