Remediation, Genre, and Motivation: Key Concepts for Teaching with Weblogs

The concept of genre, as developed in the work of rhetoric and composition scholars like Carolyn Miller, Charles Bazerman, and Richard Coe, offers a key to understanding both formal features and motivations for weblogging, and their view of genres as dynamic and evolving complements Jay David Bolter and Richard Grusin’s theory of new media: remediation. Our goal in this paper is to bring some greater specificity to, and advance the understanding of, weblogs as educational tools relevant to any class that takes writing and reading seriously.

Brooks, Kevin, Cindy Nichols and Sybil Priebe. Into the Blogosphere (2004). Articles>Education>Writing>Blogging

Report of the STC Education Task Force: Considering the Current and Future Role of STC in its Mission to Educate its Members  

To date, STC has not been very aggressive or innovative in terms of electronic delivery of educational content to our members or others in the profession. Aside from telephone seminars/Webinars and the online availability of articles from Intercom and the journal, the Society has largely ignored the methods that its members, their companies, and other professional organizations are using to deliver content to stakeholders. Because only a fraction of the membership attends the annual conference and regional/chapter conferences, and because the Society is attempting to reach out to members of the profession outside North America, it is imperative that STC pursue other means of offering educational opportunities. By truly leveraging the power of the Web and other emerging technologies, STC can address a worldwide audience and provide significant educational offerings to members and prospective members alike.

Barnum, Carol, Saul Carliner, David Dayton, Lynn Harris, George F. Hayhoe, Bill Horton, Kathryn Northcut, Makarand Pandit, Janice C. 'Ginny' Redish and Alison Reynolds. STC (2006). Articles>Education>Reports>STC

Report on the 1984–85 Survey of the English Sample: General Education Requirements in English and the English Major

The 1984–85 survey of the English sample represents the second phase of the survey series the MLA launched in 1983–84. Using a stratified random Sample of institutions, these surveys attempt to provide the profession with statistical information useful for assessing trends and planning for change. 1 The 1984–85 survey sought information about three topics: faculty salaries, institutional general education requirements in English, and the English major. The findings on salaries were published in the Fall 1987 ADE Bulletin (Huber, “English Salaries”). The results of the inquiries into general education requirements and the English major are presented here.

Huber, Bettina J. and David Laurence. ADE Bulletin (1989). Articles>Education>Writing

Research And Technology Stem Overview  

The Research and Technology stem offers 47 sessions in the areas of usability, online documentation, hypertext and multimedia, the Internet, advancing technology, and academic research--including a few miscellaneous topics. As much as possible, the sessions in each area have been scheduled in different time slots.

Dean, Morris. STC Proceedings (1994). Articles>Usability>Research>Education

Research Methods Course Work for Students Specializing in Business and Technical Communication    

Research activity is an integral component in the formation of professions. Evidence shows that business and technical communication specialists conduct research in both academic and practitioner career fields. In other disciplines, course work has been recognized as the primary means for preparing students to conduct and consume research. Yet, no publications document the status of research methods course work for U.S. students specializing in business and technical communication. This study provides a descriptive basis for assessing three areas in those courses: research methods topics, required readings, and teaching or assessment methods. An analysis of the results leads to a proposed agenda for preparing students specializing in business and technical communication for their future work roles in both academe and industry.

Campbell, Kim Sydow. Journal of Business and Technical Communication (2000). Articles>Education>Research

Research on Dictionary Use by Trainee Translators

It seems self-evident that dictionary consultation constitutes an important stage in the process of translation. Dictionaries provide translators with valuable information. However, if we want our students to be efficient users of this reference material, we need to understand how they use these sources of vocabulary in their work. Taking these two statements as starting points, our paper reports on some of our research findings, in which we discuss the results of an empirical research project, conducted with translation students at University Jaume I (Castellon, Spain), in order to establish how they use different types of dictionaries. We comment on the main objectives of our research and findings regarding the types of dictionary used the frequency of use, the main reasons for consultation, etc. The conclusion is that our students do not take advantage of the different dictionaries available. In addition, the results suggest that they are not familiar with electronic dictionaries—, CD-ROM dictionaries and online dictionaries.

del Mar Sánchez Ramos, María. Translation Journal (2005). Articles>Education>Translation

Research on Writing-Intensive Instruction

These books provide helpful instruction on a number of communication topics such as memos, letters, proposals, reports, resume and cover letters, rhetorical principles, and research in writing.

University of Minnesota (2004). Articles>Education>Writing

Resistance to Theory in Advanced Technical Communication Classes for Majors  

My focus will be on Resistance to theory as expressed by advanced tech writing students. My experience has been that the majority of these students do not enjoy reading nor discussing an assigned theoretical article, such as Carolyn Miller’s 'What’s Practical about Technical Writing?'

Jobst, Jack W. CPTSC Proceedings (2000). Articles>Education>TC>Theory

Resources for Teaching and Working with the Visual Aspects of Texts

An online guide that explains color theory and shows how to use it in design through examples and exercises.

Poynter Institute, The (2001). Articles>Education>Visual Rhetoric>Color

Resources on E-Learning for Training and Performance Support

A comprehensive collection of links to e-learning resources online for workplace training.

Carliner, Saul. Saul Carliner Studio (2003). Articles>Workplace>Education>Online

Responding to Technical Writing in an Introductory Engineering Class: The Role of Genre and Discipline      

A case study of an experienced professor's comments on a design report in a first-year engineering class was conducted over the period of an academic year. When compared with the commenting styles of technical writing teachers, the engineering professor's comments were found to be highly directive, and thus at odds with the preference for facilitative comments that prevails in composition studies. However, differences in genre conventions explain much of the discrepancy.

Miller, Paul, Jaye Bausser and Audeen Fentiman. Technical Communication Quarterly (1998). Articles>Education>Engineering>Technical Writing

Rethinking the Evaluation of Writing in Engineering Courses  

The objective of this paper is to bring about a reevaluation of writing assessment practices in engineering classes. The authors begin by drawing rhetoric (the knowledge base of effective technical communication) and engineering together, explaining how engineering work is rhetorical. From this theoretical vantage point, the authors argue for a change in engineering writing assessment practices. Specifically, they argue for an approach that favors formative assessment (focused on writing comments that lead to both better writing and better engineering) over summative assessment (which sees writing ability as separate from engineering design). The authors continue by revealing a scoring guide for the formative assessment of engineering reports, and detailing the process by which such a scoring guide may be created. Each criterion in the scoring guide is explained in terms of the rhetorical and engineering principles that it simultaneously addresses.

Swarts, Jason and Lee Odell. Rice University (2001). Articles>Education>Engineering>Technical Writing

Review of Technical Communication Programs Outside the United States    

This review examines technical communication programs outside the United States and comments on such features as their location in the university structure, links with public relations, the inclusion of internships or practicums, the balance of theory and practice, and typical courses offerings. It also provides a listing (including Web addresses) of a dozen major programs in seven countries. The review concludes that programs abroad share many features and goals with programs in the United States and suggests how international programs can illustrate the value of technical communication in the global marketplace.

Alred, Gerald J. Journal of Business and Technical Communication (2001). Articles>Education>International

Reviewing and Rebuilding Technical Communication Theory: Considering the Value of Theory for Informing Change in Practice and Curriculum  

This article offers suggestions about how Technical Communication might reconsider the task of building theory. Beginning with a discussion of the design of a new course called Technical Communication: Theory and Research for the M.S. in Technical Communication Program at Rensselaer Polytechnic Institute, the author focuses on the intersections between the relatively recent movement known as user-centered design and the foundations of technical communication. Highlighting familiar tensions in the emergence of user-centered design, the essay encourages technical communicators to see theory building as an ongoing effort to refine the practices of technical communication in relation to the predominant mode of technological innovation.

Hart-Davidson, William. STC Proceedings (2001). Articles>Education>Assessment

Reviewing the Graduate Curriculum: Opportunities and Obligations

Increasingly, graduate programs are reflecting new critical approaches and making provision for their students to acquire skills in areas outside of literature. A number of departments offer alternate tracks, especially at the Master's level, for students interested in high school and community college teaching, in English as a second language, in creative writing, and so on. There are currently about 150 Ph.D. programs in English in this country; and, while it would be a gross exaggeration to say that each is unique, the differences among them are remarkable.

Worth, George J. ADE Bulletin (1978). Articles>Education>Graduate>Writing

Reviving Technical Writing at a Liberal Arts College: Writing a "Non-Technical" Technical Writing Course Description  

I am asking my program to incorporate more of the liberal arts into the course's title and course description to better appeal to (and serve) students in a liberal arts college. The course will have one or two new sophomore level iterations: as a technical/research writing course in which students complete a semester long service project, researching and writing a final report while focusing on writing, research, and mathematical skills, and/or as a technical writing/document design class where students focus on the document design and writing skills needed to produce items such as a resume, flyers, brochures, posters, and more.

Sehmel, Heather. CPTSC Proceedings (2003). Articles>Education>Writing>Technical Writing

Rhetorical Community: The Cultural Basis of Genre    

Our understanding of genre as social action afflicts the typical first-year college writing program in the United States. It turns what should be a practical art of achieving social ends into a productive art of making texts that fit certain formal requirements.

Miller, Carolyn R. North Carolina State University (1994). Articles>Education>Writing>Rhetoric

Rhetorical vs. Instrumental Approaches to Teaching Technical Communication    

Survey and anecdotal evidence indicates that universities do not prepare students well for writing in the workplace. One important reason for this failure is that rhetorical theory dominates the teaching of technical communication in the academy. Though extremely influential in the academy, rhetorical theory is inappropriate for teaching some kinds of important workplace communication (instructions, online documentation, computer-human interfaces, indexes), and it does not address important skills that practicing technical communicators need. Instrumental discourse differs from rhetoric in its purpose, in its absence of reasons and argumentation, in its task-oriented approach, in its emphasis on accessibility, and in its emphasis on economics. As a result, instrumental discourse is much more appropriate for the genres and skills that practicing technical communicators use, and it offers significant advantages to students, and in the long run, to the academy itself.

Moore, Patrick. Technical Communication Online (1997). Articles>Education>Instructional Design>Rhetoric

Rob Houser on Creating Nontraditional E-Learning

Rob explains how you can use Captivate to create nontraditional e-learning materials, such as on-the-job training, sales and marketing training, or even bird-watching training. You aren't just limited to technical how-to information in screen demos.

Houser, Rob. Tech Writer Voices (2007). Articles>Interviews>Education>Online

Role of Technical Writers in Developing eLearning

Many companies are starting to use eLearning to train their workers, managers, customers and suppliers. Some of those companies want to use their internal technical writers or communicators to not only write the content, but also to develop the CBT or WBT.

Kurtus, Ron. School for Champions. Articles>Education>Online>Technical Writing

Running Group Critique  

Feedback is central to learning. Practice makes perfect, as the saying goes, but practice without feedback does not allow students or training participants to improve.

Doumont, Jean-Luc. Intercom (2003). Articles>Education>Instructional Design>Collaboration

Russian Teaching Contracts: An Examination of Cultural Influence and Genre    

Teaching business communication in Russia involves operating in a high-context oral culture where few documents are created. However, this article analyzes two Russian teaching contracts, rhetorically comparing purpose and audience, culture, gender, and the role of the individual versus the state. For historical, political, and economic reasons, less documentation is used in business transactions in Russia than is used in the United States. Subsequently, communication scholars have been afforded little opportunity to analyze Russian business documents. This study uses anecdotal episodes as a framework for examining Russian culture and analyzing university teaching contracts, concluding that the contracts are not only brief and factual but also reflect a more oral, less litigious environment than Western countries like the United States.

Stevens, Betsy. Journal of Business and Technical Communication (1999). Articles>Education>Regional>Russia

Schools of Thought  

How do you educate graphic designers in today's complex world? Teach them sociology, psychology, business - and yes, some composition and color theory.

McCarron, Carolyn. Adobe Magazine (2000). Articles>Education>Graphic Design

Selecting Communication-Intensive Assignments

Including communication-intensive assignments does not need to radically alter your course. The best source for ideas is your own original assignments. We recommend taking traditional writing assignments and simply enhancing them to address other communication concerns.

University of Minnesota. Articles>Education>Writing

Selecting Web-Based Training Technology  

Provides an overview of Web-based training (WBT) technology. Using a hypothetical training scenario, he suggests how WBT technology can improve training for several types of workers.

Magnan, Raymond. Intercom (2001). Articles>Education>Online