Introducing Engineering Students to Intellectual Teamwork: The Teaching and Practice of Peer Feedback in the Professional Communication Classroom    

A rich discussion of collaboration as integral to writing in academia and the workplace has been on-going for some time among writing instructors and researchers. The outcomes of this discussion have convinced some writing instructors to promote peer feedback as one of the forms of collaborative writing in the classroom. In this paper we report on the preliminary stages of a longitudinal study of the role and place of peer feedback in the development of students' writing.

Artemeva, Natasha and Susan Logie. LLAD (2002). Articles>Education>Engineering>Collaboration

Introducing Technical Communication Into the High School Curriculum  

For years, technical employers have been lamenting: 'We want to hire employees who can communicate well with their co-workers, their supervisors, and the company's customers!' Now, a new course being taught in Canadian high schools will prepare students to do exactly that. The course has been developed by the Province of Manitoba, the first province to start teaching Technical Communication in the Canadian public school system. The curriculum has been pilot-tested for two years and the program goes full stream in September 1996.

Blicq, Ronald S. STC Proceedings (1996). Articles>Education>TC

Iolis Authoring in a Web Environment  

Recently, there has been increasing focus on the acquisition of research skills by law undergraduates. One reason for this interest is a belief that many such students do not acquire an adequate level of research skills by the time that they graduate. Reflecting this concern, the Law Society/Bar Council's Joint Statement on Qualifying Law Degrees and the Quality Assurance Agency's Benchmark Standards for Law both place great emphasis on the need to improve research skills training at University level. In the light of these developments, Durham University's Centre for Law & Computing was asked to develop a self-paced learning package providing more advanced training on the skills necessary to do legal research projects. It was envisaged that the learning package in question would take the form of an Iolis style workbook. Rather than use traditional law courseware authoring tools, however, the Centre chose to experiment by attempting from the outset to develop the workbook as a website comprising interlaced text and interactions. If successful, such an approach would have the benefits of producing a prototype that was: (i) readily accessible across the Internet, or a campus intranet; (ii) customisable to the needs of individual law schools; (iii) flexible enough to reflect more of an author's own personal approach; and (iv) massively interconnectable with campus intranets and with the Internet at large.

Widdison, Robin. JILT (2002). Articles>Education>Legal>Online

Is Distance Education for You?  

Cooke discusses the benefits and drawbacks of distance education.

Cooke, Lynne. Intercom (2000). Articles>Education>Online

Knowing Before Learning: Ten Concepts Students Should Understand Prior to Enrolling in a University Translation or Interpretation Class

This paper aims to assist instructors in informing students of various aspects involved with learning translation and interpretation in a university setting. Because such courses rarely last beyond one or two semesters, many students enroll in such classes with erroneous assumptions about course content and unrealistic expectations about what they can accomplish. The author presents ten concepts that ideally should be presented to and understood by students prior to their enrolling in a university translation or interpretation class so that they may be both realistic and productive in their learning goals.

Rubrecht, Brian G. Translation Journal (2005). Articles>Education>Translation

Knowing Your Audience

Learning experiences must be realistic ones. Hands-on practice in learning is critical. Learners need feedback to help them discover where they are in the learning process and to evaluate their progress.

Edwards, Verlane. STC Central Iowa (2002). Articles>Education>Audience Analysis

Knowledge Management and Life Long Education in Science    

In 1998 ENEA, the Italian National Agency for New Technologies, Energy and the Environment, launched an e-learning platform with the mission of sharing scientific knowledge among everyone, not just workers but also students and the unemployed, in order to use its research results to support competitiveness and sustainable development. In 6 years, more than 20.000 users have followed one or more of the 46 on line courses. Many agreements with schools, universities, private and public training organisation are now under way to improve the dissemination of scientific knowledge and to build an open data base of scientific learning objects that anyone can use.

Moreno, Anna and Sergio Grande. Data Science Journal (2005). Articles>Knowledge Management>Education>Scientific Communication

Knowledge Management Support for Teachers  

Considers how the concepts and techniques of knowledge management can be applied in public schools.

Carroll, J.M. University of Toronto (1999). Articles>Knowledge Management>Education

Language Learning in Translation Classrooms

Although practicing translators and interpreters are not in the classroom to learn, one of the major benefits to teaching is definitely how much teachers do learn about the complexity of the learning process by supporting student efforts to become competent professionals. One of the common errors that new instructors at university make however is to assume that their students are already expert learners. Because university students are adults, many instructors presume that their own role consists of presenting material once, applying it briefly and then moving on to a new concept. They often assume students are able to apply newly acquired concepts in foreign situations after having been exposed only briefly. However, this may not be the case.

Goff-Kfouri, Carol Ann. Translation Journal (2005). Articles>Education>Translation

Learner Access in the Virtual Classroom: The Ethics of Assessing Online Learning  

Web-based instruction is often valued because of the way hypertext and dynamic visual media may enhance course content. The advantages of virtual space are framed in terms of 'access' - access to broader dimensions of ideas, access to academic and non-academic databases and information, access to diverse learning communities.

LaFond, Larry. Kairos (2003). Articles>Education>Instructional Design>Online

Learner Attitudes Towards a Tutor-Run Weblog in the EFL University Classroom

The purpose of this personal mini-research project is to investigate learner attitudes towards a weblog that I recently set-up and have been running for my classroom-based university EFL learners here in Japan. What follows will be my attempt to relate my experience as a first-time researcher: from formulating the research questions to selecting research methods and describing their deployment. I will then report on the outcomes, give a short analysis, and discuss what the entire process meant to me.

Campbell, Aaron Patric. OCN (2002). Articles>Education>Content Management>Blogging

Learning the Intricacies of Effective Communication Through Game Design    

As many teachers of communication come to realize, students often operate under the misconception that the effective use of language consists primarily of memorizing and applying the rules and regulations of grammar. Even worse, some students believe that they must inherit a talent for language and that without a genetic predisposition, they can never learn to use language well. Demonstrating otherwise isn't easy, but because good communication skills are crucial to success in a professional environment, teachers must attempt to do so. In Introduction to Technical and Scientific Communication, a course I teach at James Madison University, I have students complete a fairly traditional assignment in a somewhat nontraditional way, one that highlights the intricacies of effective communication in a context that students find accessible. A typical assignment for an introductory-level technical communication class requires students to write a set of instructions for a procedure they know well. This straightforward assignment is useful but rather uninspiring, not only because students have difficulty realistically defining the audience they're addressing but also because it's much too easy to tap into the already existing sea of instructions available on the Internet. I remembered an assignment from my days as a graduate student teaching freshman composition. The assignment, based on the rhetorical mode of process analysis, required students to create and explain a game generically called 'Student.'

Bednar, Lucy. Business Communication Quarterly (2008). Articles>Education>Business Communication

Learning to Be Professional: Technical Classroom Discourse, Practice, and Professional Identity Construction    

Instruction in the technical and scientific disciplines gives students the technical skills necessary to succeed in industry. However, these disciplines also focus on socializing students into professional identities. This study examines one exemplar discipline, mechanical engineering, to see how classroom discourse and practice constructs professional identities for students (as future engineers) and their customers. Results suggest that although students' conceptions of the customer provided glimpses of professional identity, design processes in these classrooms were ultimately driven and shaped by academic communicative practices, audiences, and goals. Given this, instructional interventions are provided to integrate professionalization processes within classrooms where situated learning is apparent.

Dannels, Deanna P. Journal of Business and Technical Communication (1999). Articles>Education>Professionalism

Learning to Write: Learning about Sustainability  

I had been involved with a program at Clemson to integrate laptop computers into the engineering curriculum. In this pilot project, I had taught first-year writing since 1998 to engineering and science majors using their own laptops in classrooms equipped with ethernet connections and a video projector. This proved to be a rich environment for sharing work and collaborating among ourselves. I wanted to see whether we could extend our collaborations to other Clemson classrooms. Mary Haque (a professor in Clemson University’s Horticulture Department) and I decided that my first-year composition classes could collaborate with her horticulture classes.

Longo, Bernadette. Kairos (2001). Articles>Education>Engineering>Writing

Lessons Learned From Instructional Design Theory: an Application in Management Education    

Given that many doctoral programs do not provide extensive training on how to present course information in the classroom, the current paper looks to educational psychology theory and research for guidance. Richard Mayer and others' copious empirical work on effective and ineffective instructional design, along with relevant research findings in cognitive science, are summarized and adapted to the management education context. The goal of this article is to enhance instructors' ability to effectively relay course material and to offer specific advice for how instructors can implement prior research findings.

Burke, Lisa A. Business Communication Quarterly (2007). Articles>Education>Instructional Design>Multimedia

Lessons to be Learned

Ivy-covered halls are filling up again with eager students of the user experience fields ready to change the world (or at least to study out the recession). But are these programs really teaching them what they need to know?

Olsen, George. Boxes and Arrows (2002). Articles>Education>Information Design

Let the User Write the Documentation  

Teaching non-writers how to write can be challenging, especially when they are adults using new software to do their jobs. But who knows best how to write about their jobs than the end users. Through field experiences and case studies, this paper describes methods and approaches for eflectively including the end user in the documentation process, as well as educating experienced writers who are new to the system.

Doyle, Diane J. and Janet M. Samuelson. STC Proceedings (1997). Articles>Documentation>Education>Writing

Life-Long Computer Skills

Schools should teach deep, strategic computer insights that can't be learned from reading a manual.

Nielsen, Jakob. Alertbox (2007). Articles>Education>Technology>

A Lifetime of Learning and Teaching

After more than 30 years of making money as a translator, I wonder why no one ever thought of guiding me in that direction. Instead I was left to find it for myself, as the result of fortunate circumstances and opportunities I somehow created for myself.

Howell, Betty. Accurapid (2005). Articles>Education>Translation

Linking Industry Best Practices and EC3(g) Assessment in Engineering Communication

Enthusiastic comments about 3(g)--one of the most widely appreciated ABET 2000 criteria--have masked disagreements about what 'effectiveness' is and how it should be defined in relation to schools' missions. Most of the methods that have been recommended for assessing engineering communication imitate procedures used for large-scale testing in English composition. The main purpose of this paper is to show that these methods have nothing to do with effectiveness or audience, and that they provide meager feedback to guide curriculum improvement. This uncertainty provides an opportunity for cooperation between engineering and communication faculty in individual institutions as well as between ASEE and professional organizations in engineering communication. Continuous monitoring and evaluation of industry best practices seem well suited to provide engineering schools with assessment strategies that can be updated as communication practices in industry change. Research projects should focus on exemplars' adaptations to new technologies and audiences. Collaboration between organizations for technical communication and the ASEE and between faculty from engineering and faculty from technical communication on individual campuses can ensure that engineering programs are realistically preparing students to meet future challenges.

Driskill, Linda. Rice University (2000). Articles>Education>Engineering>Assessment

Literacy and Expertise in the Academy  

The ability to read and write are usually regarded as a birthright in this country. The transmission of reading skills to the general public has been part of the agenda for American education since the initiation of the public school movement (Cook-Gumperz; Graff; Soltow and Stevens). As a result, we regularly espouse the ideal if not the practice of teaching everyone to read, and recent educational reforms have attempted to add writing to this agenda.

Geisler, Cheryl. LLAD (1994). Articles>Education>Literacy

The Lone Ranger as Technical Writing Program Administrator    

The popularity of technical writing and communication has caused many colleges and universities to scramble to hire qualified tenure-track faculty members. So-called lone ranger candidates are often lured to workplaces in which they are the sole technical writing faculty members by promises of autonomy and the ability to develop programs in ways, and at a pace, that would not necessarily be possible at other institutions. This article explores challenges faced by several such lone ranger faculty members and outlines survival strategies that may help lone rangers sustain and build their technical writing programs.

Sapp, David Alan. Journal of Business and Technical Communication (2006). Articles>Education>Writing>Technical Writing

Looking Toward the Electronic Future in the Classroom  

The electronic tools available in the technical communication classroom have increased in number and sophistication over the last decade. Our three panelists examine the implications to the classroom of virtual reality, E-mail, and 'the information superhighway.'

Glover, Kyle S. STC Proceedings (1995). Articles>Education>TC>Online

Looking Toward the Electronic Future in the Classroom: Using Electronic Mail  

In the last decade, electronic mail (email) has continued to gain popularity and use, especially in the business community. Growing email use has transformed business communication, making it necessary for business executives, scientists, and engineers to acquire knowledge and competence in electronic communication. Such changes make it necessary to teach skills for effective email communication in technical and business writing classes. Preparing students to meet unique communication challenges that they will face in today’s business world is valuable.

Kim, H. Young. STC Proceedings (1995). Articles>Education>Correspondence>Email

Lumiere Ghosting and the New Media Classroom  

Refocusing courses around the structure of narrative and how they use theatrical forms of interaction in the presentation of complex online help and instructional systems

Gilette, David, John Elsdon and Enrica Lovaglio. Kairos (2005). Articles>Education>Multimedia