http://tc.eserver.org/dir/Articles/Documentation/User-Interface/Help A listing of the most recently indexed works about Articles and Documentation and User Interface and Help in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Articles/Documentation/User-Interface/Help http://tc.eserver.org/20285.html http://tc.eserver.org/20285.html As documentation is more and more built directly into the interface, and as technical communicators move into interface design and usability, it is important to have a theoretical framework within which to make decisions about what kind of information will be conveyed at any moment. We can build on basic principles of cognitive psychology to help us make these decisions. We start from a question: Why should users be aware of the difference between interface and documentation when all they want is to get something done? http://tc.eserver.org/19504.html http://tc.eserver.org/19504.html Context-sensitive Help is assistance that is appropriate to where the user is in the software application, and what they are trying to do. Carol Johnston's article describes what programmers and technical authors need to know about Context-sensitive Help.