http://tc.eserver.org/dir/Articles/Documentation/Outsourcing/Assessment A listing of the most recently indexed works about Articles and Documentation and Outsourcing and Assessment in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Articles/Documentation/Outsourcing/Assessment http://tc.eserver.org/23653.html http://tc.eserver.org/23653.html Small- to middle-sized companies are often dependent on third-party service providers to complete tasks related to documentation production. Formally evaluating service providers is one way for documentation managers to ensure that their company and documentation team are getting maximum service, top quality, and competitive prices. Evaluations must be carefully planned and implemented in order to produce reliable results. The planning phase lets the documentation managers “set the stage” for an evaluation by defining and communicating the main objectives. The subsequent implementation phase lets participants gather the key information required to select the best service provider. http://tc.eserver.org/21741.html http://tc.eserver.org/21741.html Requesting a quote for outsourced documentation services can be confusing and frustrating. Often it means that managers in IT, engineering or HR must negotiate with professionals whose skills they cannot effectively assess. This can easily lead to inappropriate expectations and disappointment.