Creating Online Tutorials and Demos  

An online tutorial or demo is a powerful way to pique interest and get users started on a new software program. Join a workshop that covers the how-to’s of creating your first project. (1) Make a plan. (2) Analyze audience needs and technical issues. (3) Form a team. (4) Write the script. (5) Design the interface. (6) Build it. (7) Test it.

Beren, Wendy G. STC Proceedings (1996). Articles>Multimedia>Documentation>Online

Impact of Multimedia on Online Documentation  

Multimedia is commonplace in entertainment and the Internet is proliferating the use of multimedia in electronic materials. Online documentation has traditionally been composed of text and some graphics. The proliferation of Intranets and online documentation is pushing the acceptance of multimedia in reference and procedural materials like Help. However, there is little research on the value of multimedia in online documentation nor its effective use.This paper describes an exploratory study done for a Master of Information Science thesis to determine the impact of multimedia on online documentation.

Rockley, Ann. STC Proceedings (1998). Articles>Documentation>Online>Multimedia