Conciseness is Key to Good Technical Documentation
One of the most important and difficult parts of technical documentation concerns writing in a concise manner. Technical writing is different than writing fiction or magazine articles, where a mood may be set or--in some cases--where space must be filled. (People seldom buy thin books.)
Kurtus, Ron. School for Champions (2005). Articles>Document Design>Technical Writing>Minimalism
In reality, the user just wants a brief, clear explanation of a concept or task. The user will glance and skim — reading behaviors hardly worthy of the elitist grammarian who argues the finer points of “which” versus “that” in restrictive clauses.
Johnson, Tom H. I'd Rather Be Writing (2009). Articles>Document Design>Technical Writing>Minimalism
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