International Communication Via the Internet: Processes, Modalities, and Socialization Using Computer-Mediated Communication  

Using case studies gathered from teaching projects, this paper analyses both electronic mail, and real-time chat data of pairs of American-Australian students. Results show distinct patterns of interaction concomitant with small group theory, but with marked differences with respect to modality. Survey data reveals idiosyncratic preferences for using either e-mail or real-n-me chat. Analysis of the actual discourse highlights contextual cultural difficulties such as level of language proficiency and organisational norms.

Duin, Ann Hill and Ray Archee. STC Proceedings (1996). Articles>Cyberculture>Regional>Australia