Hands-on XML and Round Trip HTML for Technical Communicators 
XML can simplify production of documents for print, help and web delivery. It can make document components reusable, portable between platforms and easier to maintain. XML also has a dark side. Parts of the standard are turbulent, vendors are rushing XML products to market that are not fully standard-compliant, implementation requires careful planning, and porting of legacy documents to XML is not trivial. Technical communicators can prosper by identifying the parts of XML that can be implemented immediately, by preparing documents to exploit support for XML available in new versions of Microsoft Word and Adobe FrameMaker, and by using hybrid HTML/XML for document delivery.
Reichman, Katriel. STC Proceedings (1999). Articles>Content Management>Single Sourcing>XML
The Implications of Single Sourcing for Technical Communicators

Surveys four books that examine methods of single sourcing, including publishing tools, XML, and content management systems. Reviews articles describing the roles of writers and editors, the tool set and its implementation, and ways to make dynamic content more effective
Williams, Joe D. Technical Communication Online (2003). Articles>Content Management>Single Sourcing>XML
XML and Content Management Systems
This article explores the role of XML in the context of content management systems, focusing specifically on the business issues.
Robertson, James. Step Two (2003). Articles>Content Management>Single Sourcing>XML
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