After the CMS Implementation Project

Much effort is focused, on the selection and subsequent implementation of a content management system (CMS). While it is obviously vital to ensure that the initial implementation project is successful, this is only the beginning of an ongoing commitment to growing and enhancing the use of content management throughout the organisation.

Robertson, James. CM Briefing (2004). Articles>Content Management>Project Management>Workflow

Change Management For Content Management Projects

A content management initiative is a lot about change--changing the way people think and work. Ensure that you have a change management plan in place. If you have change management personnel in-house, get them involved in your project as soon as you make the decision to adopt a content management initiative. If you don't have change management personnel, consider hiring consultants who specialize in change management.

Rockley, Ann. STC Hoosier (2004). Articles>Content Management>Project Management

Content Management and the Need for Change in Technical Communication  

Many technical communicators find it difficult to manage all of the corporate content that their organizations create. Learn how CM can work for you by providing value to your organization as well as your customers and shareholders.

Abel, Scott. Intercom (2007). Articles>Content Management>Project Management

Implementing a CMS: A Game-changing Corporate Initiative  

The success of a CM project depends not just on process management, but on change management as well. Discover the ways that an organization can help its staff overcome initial resistance to change.

Hamer, Emma C. Intercom (2007). Articles>Content Management>Project Management

Implementing a Content Management System  

Before you begin a pilot project using a CMS, you must understand how it will work. Read on to learn how to define your information model, set up your folder structure, create a metadata scheme, assign roles and responsibilities, define your workflow, and measure results.

Hackos, JoAnn T. Intercom (2007). Articles>Content Management>Project Management

Information Modeling: A Practical Approach  

Information models are a critical component of single sourcing, enterprise content management, and dynamic content management. The information model is your blueprint for the effective writing, structuring, and delivery of reusable content. This session explains how to design information models, including information product models and element models. It also explains the role of metadata and how to effectively design it.

Rockley, Ann. STC Proceedings (2003). Articles>Information Design>Content Management>Project Management

Top Ten Mistakes in Content Management Implementation  

Implementing and working with a CMS can be a challenge. The author provides some common reasons why CM implementations fail so you can try to avoid such mistakes.

Bailie, Rahel Anne. Intercom (2007). Articles>Content Management>Project Management

Top Ten Tips for a Successful Content Management Proof-of-Concept

Are you looking to buy a single-source content management system and want to take it for a test drive? Great idea! Choose your favorite system and do a proof-of-concept. Here are ten tips to prepare for a proof-of-concept and ensure its success.

Mescan, Suzanne. Content Wrangler, The (2007). Articles>Content Management>Project Management

WebWorks Publisher In Action: A Project Management Perspective  

From October 2001 through August 2002, a team of two technical authors converted the documentation for a Web Content Management System from a series of static manuals to a single-sourced, dynamically delivered context-sensitive online help/print manual combination. This paper covers the challenges encountered and overcome when resources became more scarce and demands rose. It offers some technical insight in the application of Adobe FrameMaker and WebWorks Publisher Professional to achieve the goal of manageable documentation.

Gill, Harold B., III and John Swymer. STC Proceedings (2004). Articles>Content Management>Project Management>Case Studies