After the CMS Implementation Project
Much effort is focused, on the selection and subsequent implementation of a content management system (CMS). While it is obviously vital to ensure that the initial implementation project is successful, this is only the beginning of an ongoing commitment to growing and enhancing the use of content management throughout the organisation.
Robertson, James. CM Briefing (2004). Articles>Content Management>Project Management>Workflow
Change Management For Content Management Projects 
A content management initiative is a lot about change--changing the way people think and work. Ensure that you have a change management plan in place. If you have change management personnel in-house, get them involved in your project as soon as you make the decision to adopt a content management initiative. If you don't have change management personnel, consider hiring consultants who specialize in change management.
Rockley, Ann. STC Hoosier (2004). Articles>Content Management>Project Management
Content Management and the Need for Change in Technical Communication 
Many technical communicators find it difficult to manage all of the corporate content that their organizations create. Learn how CM can work for you by providing value to your organization as well as your customers and shareholders.
Abel, Scott. Intercom (2007). Articles>Content Management>Project Management
Implementing a CMS: A Game-Changing Corporate Initiative 
The success of a CM project depends not just on process management, but on change management as well. Discover the ways that an organization can help its staff overcome initial resistance to change.
Hamer, Emma C. Intercom (2007). Articles>Content Management>Project Management
Implementing a Content Management System 
Before you begin a pilot project using a CMS, you must understand how it will work. Read on to learn how to define your information model, set up your folder structure, create a metadata scheme, assign roles and responsibilities, define your workflow, and measure results.
Hackos, JoAnn T. Intercom (2007). Articles>Content Management>Project Management
Information Modeling: A Practical Approach 
Information models are a critical component of single sourcing, enterprise content management, and dynamic content management. The information model is your blueprint for the effective writing, structuring, and delivery of reusable content. This session explains how to design information models, including information product models and element models. It also explains the role of metadata and how to effectively design it.
Rockley, Ann. STC Proceedings (2003). Articles>Information Design>Content Management>Project Management
Paradigm Shifts are Never Pretty: Advice on Making the Move to XML Authoring
Most people are risk-averse, and profound changes such as the move to structured authoring require new skills and workflows. To ensure a successful transition, XML implementers need to assess their team members, identify allies, and build their implementation strategy around the staff members who embrace change.
O'Keefe, Sarah S. Content Wrangler, The (2008). Articles>Content Management>Project Management>XML
Top Ten Mistakes in Content Management Implementation 
Implementing and working with a CMS can be a challenge. The author provides some common reasons why CM implementations fail so you can try to avoid such mistakes.
Bailie, Rahel Anne. Intercom (2007). Articles>Content Management>Project Management
Top Ten Tips for a Successful Content Management Proof-of-Concept
Are you looking to buy a single-source content management system and want to take it for a test drive? Great idea! Choose your favorite system and do a proof-of-concept. Here are ten tips to prepare for a proof-of-concept and ensure its success.
Mescan, Suzanne. Content Wrangler, The (2007). Articles>Content Management>Project Management
WebWorks Publisher In Action: A Project Management Perspective 
From October 2001 through August 2002, a team of two technical authors converted the documentation for a Web Content Management System from a series of static manuals to a single-sourced, dynamically delivered context-sensitive online help/print manual combination. This paper covers the challenges encountered and overcome when resources became more scarce and demands rose. It offers some technical insight in the application of Adobe FrameMaker and WebWorks Publisher Professional to achieve the goal of manageable documentation.
Gill, Harold B., III and John Swymer. STC Proceedings (2004). Articles>Content Management>Project Management>Case Studies
Why Content Management Projects Fail: Interview with Rahel Bailie
Many content management projects fail because organizations are either too focused on tools before properly researching their needs and processes, or because they underestimate the difficulty of migrating and restructuring their content to fit the new content management system. In this podcast, Rahel Bailie explains these pitfalls and what companies can do to avoid them, as well as how companies can climb out of problems they’re currently in. Rahel also talks about how technical communicators can influence business executives and other key stakeholders to make better decisions about content management.
Bailie, Rahel Anne. Tech Writer Voices (2008). Articles>Interviews>Content Management>Project Management
Web Content Management a Process, Not a Project
When something is new, we need to approach it in an exploratory manner. We need to experiment and try things out. And so it has been with the Web. That period is now over. We need to move from seeing our websites as a series of projects, to managing them as a well-planned process.
McGovern, Gerry. New Thinking (2004). Articles>Content Management>Project Management
Obtaining Alfresco Web Content Management
In this article you looked at a simple application of Alfresco to create a web project and define web forms using XML Schema to allow non-technical users to create content.
Potts, Jeff. Packt (2007). Articles>Content Management>Project Management>Alfresco
Three Questions to Start Thinking Like a Content Strategist
A content strategist looks at all the content from a holistic point of view, treating everything as content, and analyzing whether each aspect of the content aligns with the company’s messaging, branding, and intent. The content strategist is acutely aware of the multifaceted nature of the user experience. It’s not just the user interface that influences the user, or the marketing material, or the training — it’s all of this and more, working together as one. The whole user experience is the content strategist’s domain, not just help materials or written text.
Johnson, Tom H. I'd Rather Be Writing (2009). Articles>Content Management>Content Strategy>Project Management
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