An Evaluation of the Effectiveness of Automated Templates  

Automated templates are an alternative to traditional supporting information for helping users perform complex tasks. In this study users performed tasks with and without wizard to trial and error, printed manuals, and online the use of automated templates. Results suggest that if fakes help, and examined the use of supporting information some time for users to learn to use automated templates, but in performing complex tasks. We also considered once they do, the templates help users perform tasks more whether automated templates serve an educational successfully and more quickly.

Bayer, Nancy L., R. Darren Carleton, Susan Goetchus, Robert Krull and Rick S. Sapir. STC Proceedings (1994). Articles>Document Design>Content Management

Extracting Content

How to extract content from a portion of a PDF document.

Baker, Donna L. PlanetPDF (2004). Articles>Content Management>Document Design>Adobe Acrobat

The Right and Wrong of Quark and Adobe Strategies

What distinguishes the underlying strategies of Adobe InDesign from QuarkXPress is the absence or presence of a content management system (CMS). And each company asserts that it’s following the less-traveled road. The problem is they’re both taking roads most traveled because of their respective stances towards integrated content management systems, and I’ll show you how after looking at their respective strategies.

Kuhnen, Eric. Content Wrangler, The (2008). Articles>Document Design>Software>Content Management

What Information Developers Can Learn from Software Developers 

The shift in information development from a narrative to a modular writing style reflects the established shift towards modularization of source code. What can information developers learn from software developers? What are the challenges and benefits of the modular approach?

Higgins, Paul. TC World (2009). Articles>Information Design>Content Management>Documentation